Location - Remote from Canada (British Columbia or Ontario)

The Opportunity

The Platforms Specialist supports Hyper Hippo’s Partnerships & Platforms function by driving reliable execution across webstore storefronts, promotional communications, localization workflows, and platform channels.

This is an execution-focused role with growing ownership of webstore promotional communications. Working cross-functionally with Product, Marketing, Design, and external partners, this role directly influences how players experience our storefronts globally, shaping promotional visibility and driving meaningful revenue impact across our portfolio.

A Platform Specialist’s Impact

Webstore & Platform Execution ~35%

• Publish and maintain webstore content, offers, and merchandising.
• Coordinate with Marketing on campaign briefs, creative assets, and audience targeting, then own execution through to deployment.
• Implement promotions and offers, including coupon setup, QA, activation, and tracking.
• Write and schedule promotional communications for webstore offers, events, and campaigns
• Support the creation and editing of player-facing store copy while maintaining brand voice.
• Maintain publishing calendars and execution checklists across all webstore and platform surfaces.
• Identify and escalate discrepancies or risks across storefront and communication surfaces to the Senior Director.
• Explore new capabilities within Xsolla and surface potential enhancements or test ideas.
• Execute A/B testing, pricing, and campaign coordination.

Localization Coordination & Regional Alignment ~25%

• Coordinate localization workflows across in-game, marketing, and webstores.
• Manage intake, tracking, and delivery timelines across all supported languages.
• Ensure localized content is implemented accurately.
• Maintain documentation and improve localization workflows for scale.
• Flag regional considerations and support market-specific adaptations.

Platform Reporting & Competitive Insights ~20%

• Compile and maintain reporting across webstore storefronts and platforms, tracking execution quality, storefront health, and process reliability.
• Assist in preparing weekly recaps, monthly summaries, and post-campaign reports.
• Flag trends and anomalies to the Senior Director.
• Conduct competitive monitoring of other webstore storefronts, summarizing insights on promotions, pricing, bundling, and merchandising.

Cross-Functional Platform Coordination & Process Improvement ~20%

• Align timelines, dependencies, and deliverables across Product, Marketing, Design, and external stakeholders.
• Communicate blockers, status updates, and delivery risks clearly and proactively.
• Support operational readiness for new initiatives.
• Draft clear internal communications, including web store publishing updates, localization status update, and platform execution recaps.
• Identify and implement process improvements that increase execution speed, reduce errors, and improve cross-team visibility.
• Utilize publishing tools, Xsolla, Neon, Gridly, Jira etc. to support execution needs.

Your Track Record Includes

• 2+ years experience in operations, digital media, marketing, e-commerce, or platform support.
• Experience coordinating localization workflows or working with multilingual content an asset.
• Strong cross-functional coordination skills.
• Comfort managing timelines and dependencies independently.
• Clear written communication.
• Attention to detail and execution reliability.
• Interest in games and digital platforms.

What We Offer!

Your base salary will depend on factors such as your skills, qualifications, experience, and work location (if outside the provinces listed). The annual base salary for this position is $$66,450 - $76,420 for candidates located in Alberta, British Columbia, and Ontario. For other jurisdictions, your base salary may be different.

Other things you can look forward to as a “Hippo”:

• An incentive plan tied to company goals
• Extended health, dental & vision benefits for you and your dependents (plan premiums 100% covered by the company) + a $600 health & wellness spending account + an Employee & Family Assistance Program
• 4 weeks vacation + paid winter holiday closure + 10 paid personal/sick days per year
• Annual $3,000 self development “Brain Fund” budget + 5 paid professional development days to attend conferences, courses, training – you name it!
• Home Ergonomic Benefit for your home office - $1,000 + company laptop (choice of PC or Mac!) and accessories required to work effectively
• Paid short or long term parental and compassionate caregiver leave - up to 16 weeks’ top up
• Charitable gift matching up to $1,000 per year for recognized causes that you support + 3 paid volunteer days per year

Remote Work

Our culture is built on a foundational set of core values that unite us as one team, wherever you’re working from. We are digital-first and hire remotely (with possible travel to BC or Ontario) across Canada with a focus in BC and Ontario.

What We’re Building at Hyper Hippo Entertainment

Hyper Hippo is an award-winning mobile game studio dedicated to making entertainment that has a positive impact on the world. We foster a creator-driven culture, meaning that when you’re part of the Hyper Hippo team, this is your studio. If you’re someone who wants to learn, grow and keep levelling up your craft, we’re here to support you to make decisions, experiment with ideas and try new things. It’s how we got where we are today!

AI Use

We use artificial intelligence (AI) tools to support our recruitment process. AI helps us with tasks like drafting job descriptions, creating interview questions, and note taking during interviews. Final hiring decisions are always made by our team. Our goal is to use AI responsibly to streamline administrative tasks and maintain fair, unbiased hiring practices.