Senior Technical Director
HotSpot Cities
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.
Role Description:
As a Senior Technical Director in the Rail South, West & Wales Business Unit, you will play a key role in providing strategic and technical leadership across complex rail projects while ensuring client satisfaction and project success. You will lead the delivery of innovative, high-quality solutions in collaboration with diverse teams, contributing to the growth of our rail business. You will also be responsible for driving efforts to increase our market profile, build strong client relationships, coordinate Market to Opportunity (MtO) and Pursuit to Win (PtW) activities, and foster a culture of collaboration and trust.
Key Responsibilities:
Strategic Guidance: Provide thoughtful leadership and direction to multi-disciplinary teams, ensuring alignment with Arcadis’ vision and goals.
Project Delivery: Work with teams to successfully deliver complex rail projects, ensuring technical excellence, efficiency, and timely completion.
Client Relationship Building: Develop and nurture meaningful relationships with clients, understanding their needs and ensuring outcomes that meet or exceed their expectations.
Technical Expertise: Apply your in-depth technical knowledge to address complex challenges and deliver innovative, sustainable solutions.
Team Development: Support the growth and development of colleagues by sharing knowledge, mentoring, and fostering an inclusive learning environment.
Collaboration: Build strong partnerships with internal and external stakeholders, encouraging open communication and teamwork.
Compliance & Risk Management: Ensure all projects meet relevant regulations and standards, and proactively address risks to safeguard successful outcomes.
Supplementary Responsibilities (associated with Client Experience):
Client Experience Leadership: Provide high quality leadership, working alongside Rail Key Account Leads, to drive the coordination and reporting of Market to Opportunity (MtO) and Pursuit to Win (PtW) efforts to strengthen client relationships, secure new work, and deliver exceptional results.
Developing Client Value Propositions: Create value propositions that combine Arcadis service lines in a compelling way to resonate with clients and drive business success.
Enhancing Market Profile: Increase Arcadis’ market profile (regionally and nationally) and diversify the client base by fostering long-term relationships and focusing on client needs.
Building Client Outcome Focus: Drive efforts to improve win rates and repeat work, fostering client-facing skills across teams and contributing to a culture where clients enjoy working with Arcadis.
Strengthening Opportunity Pipeline: Monitor Market to Opportunity (MtO) Client Account activities, ensuring data accuracy and effective pipeline reporting.
Leading and Coordinating Pursuits: Provide pursuit leadership, working with Account Leads and Discipline Leads to allocate appropriate bid resources, track progress, and deliver high quality bid submissions under tight timeframes.
Client Feedback: Monitor client feedback and survey results, identifying trends and setting actions to continuously improve outcomes.
Qualifications and Experience:
A degree in Civil Engineering, Rail Systems,Transportation, or a related field.
Chartered Engineer status or equivalent is essential.
Significant experience in the rail industry, including delivering large-scale projects and collaborating with diverse teams.
Strong understanding of the UK rail sector, including regulations and industry standards.
Demonstrated ability to build relationships and support client-focused pursuits.
Excellent leadership, communication and interpersonal skills, with a collaborative and inclusive approach.
Personal Attributes:
A collaborative leader who fosters teamwork and inclusion while driving results.
Approachable and client-focused, with a commitment to delivering outcomes that delight clients and an enthusiasm for building long-term relationships.
A confident communicator who listens actively, able to engage effectively with diverse stakeholders at all levels.
Organized and detail-oriented, following through on personal commitments and holding others accountable for theirs.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.
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