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Sales Strategy & Operations



Sales & Business Development, Operations
London, UK
Posted on Saturday, May 11, 2024
About the role
You will play a pivotal role in tackling data and business challenges to enhance Hopper's lodging offerings, making Hopper the best place to book hotels and vacation rentals.
This role has a tremendous impact on one of the key pillars of growth for the company. It's a unique opportunity to join Hopper's strategic lodging team, and deliver results through high-level strategy and operational efficacy.
Your primary mission is to use data to drive clear decision-making and consequential action plans. It’s a huge personal growth opportunity and includes high potential upside of pre-IPO stock options.
In this role you will work with a cross-functional team of commercial leaders, product managers, and engineers who work closely together to make travel easier and reach millions of users in the process.

What would your day-to-day look like:

  • Revenue Growth Opportunities: Command a coherent understanding of our data to proactively identify new opportunities for revenue growth both within and beyond our existing scope. Collaborate with cross-functional teams to drive initiatives and levers of growth across product, commercial, and operations.
  • KPI Metrics and Reporting Frameworks: Identify, refine, and track key performance indicators (KPIs) to assess business performance, and most importantly, drive actions to ensure a continuous improvement across all teams.
  • Data Governance: Take ownership of the creation, maintenance, and delivery of key datasets. Ensure that data is wielded with efficacy to empower teams and individuals alike to derive actionable insights in a self-sufficient and confident manner.
  • Data Insights: Proactively lead analytical projects that drive the ongoing effectiveness of the Lodging Team and power business decisions both large and small. Deliver quantitative and qualitative insights for both internal and external audiences.
  • Creative Problem-Solving: Use a data-driven toolkit to develop creative solutions both independently and in collaboration with others.
  • Autonomy in Problem-Solving: Identify data-related challenges and develop creative solutions independently. Demonstrate a proactive approach to problem-solving and a commitment to data quality and accuracy.

An ideal candidate has:

  • A proven track record of solving complex problems with an in-depth understanding of data, product, and business impact
  • High attention to detail and ability to use data to generate insights, and create actions for the team to execute against
  • Fluency in using SQL for data creation, maintenance, and analysis
  • Experience with data visualization tools (Looker, Tableau, Amplitude, Big Query)
  • Demonstrated expertise in maintaining data quality, integrity, and compliance with data governance best practices.
  • Strong experience, knowledge of, and/or keen interest in how operations and commercial teams operate
  • Strong creative problem-solving skills and critical thinking competencies
  • We are looking for someone who has a real bias for action, takes ownership, thrives on autonomy and delivers results.

Perks of working with us:

  • Well-funded and proven startup with large ambitions, competitive salary, stock options
  • Automatic contributions when you start with Hopper through Smart Pension (match up to 3%*)
  • Unlimited PTO
  • Puzl coworking All Access Pass OR Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
  • 100% employer-paid health and dental insurance plans