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Streaming Game Monitor, Seasonal Part Time



Waterloo, ON, Canada
Posted on Thursday, July 4, 2024


FloSports is a world-class sports media company strategically positioned to be the essential destination for passionate sports fans, delighting them with live event coverage, breaking news, highlights, stats, rankings, and team and player profiles. We are growing Our Sports every day by continuing to invest in our ever-expanding ecosystem, which consists of over a dozen sport verticals and hundreds of streaming partners. FloSports is creating the home for sports like hockey, track & field, racing, grappling, wrestling, cheer and more, and we are looking for innovative and passionate people like you to help us!

The role of the Streaming Game Monitor, Seasonal Part Time will be working on our FloSports Streaming Operations Department. We are looking for hardworking and dedicated employees that excel in a fast paced working environment. We broadcast roughly 30,000 live games annually. We are looking for support to cover the hockey season (Aug 1, 2024 to May 1, 2025).
This role will be required to work out of our Waterloo Office.
  • Monitoring and reporting issues related to overall stream quality, video quality, and audio quality.
  • Work directly with individual hockey teams operations staff to properly troubleshoot issues before and during their broadcast.
  • Report, and troubleshoot in-game issues in a timely manner with the on-site staff.
  • Fill out documentation recapping any issues with the nightly broadcast schedule.
  • Other duties as assigned by the manager.
  • On a day-to-day basis, reporting will be through the Team Lead, SOC or the Manager, SOC.
  • Overall report to Senior Manager, SOC.

  • Must have experience playing ice hockey, or familiarity with the sport.
  • Video/audio production knowledge is a big plus.
  • Advanced computer skills.
  • Proficient verbal and written English
  • Focused, diligent, and detail oriented
  • Able to excel in a fast-paced work environment.
  • Ability to work days, evenings and weekends (at least two of Friday, Saturday, Sunday)

At FloSports, we are bonded by our passion for sports and our purpose to unite communities around experiences that finally give underserved sports the love they deserve. We recognize the need to build a company that seeks out, embraces, and celebrates our individual differences, ideas, and talent. FloSports is committed to the pursuit of a fair, equal and inclusive workplace where everyone is given the opportunity to grow to their fullest potential.


  • Recognized three years in a row as a Top Workplace by the Austin-American Statesman
  • Flexibility at work - you can take control of your profession and personal schedule
  • All-hands events hosted twice a year in beautiful Austin, Texas
  • Annual equity awards for all top performers
  • Competitive and comprehensive medical, dental and vision plans
  • Peace of mind through company-paid short-term disability, long-term disability and life insurance
  • Generous 401(K) company match vested immediately
  • Progressive parental leave policies
  • Unlimited paid time off
  • Hack-a-thons and a full calendar of team-building and social events
  • Free laundry service for all positions that require travel
  • Company donation to youth teams and leagues that our employees coach
  • Stocked snack bar, catered lunch and breakfast tacos every week

HockeyTech is a wholly owned subsidiary of FloSports Inc. headquartered in Austin Texas.
FloSports has led the way in establishing a world-class digital streaming experience for millions of fans, families and athletes of over 25 different underserved sports. Imagine creating a digital platform that unites the casual fan with the most dedicated spectator, both experiencing thrilling live events from around the world with interactive features, real time analytics, powerful broadcast technology and more. Combine that with our unique original sports content ranging from breaking news and expert commentary to feature films, documentaries and multi-episodic series. That’s what FloSports is all about. We have successfully revolutionized the global sports media industry- the result of creating a diverse team of technologists and die-hard wrestlers, creators and devoted cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and casual sports fans… united by a shared passion to delight the underrepresented communities we serve. We are creating a home for underserved sports and we’re looking for people like you to help us!
We're committed to an inclusive, accessible work environment, where all employees feel valued, respected and supported. We will happily provide accommodation for applicants with disabilities as part of our recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require additional accommodation.
Only applicants selected for an interview will be contacted.