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Lead Quality Assurance Engineer



Software Engineering, Quality Assurance
Toronto, ON, Canada
Posted on Friday, June 7, 2024
About Lillio (formerly HiMama) and Our Mission:
At Lillio (formerly HiMama), we are committed to serving the field as an authentic voice of the early childhood education (ECE) workforce, providing programs with all of the building blocks for high-quality early care and education and helping early educators focus on what matters most for children’s successful development and learning: relationships, play, creativity, and loving, nurturing caregiving. We are a social-purpose business and certified B Corporation with the goal of empowering early childhood educators through innovative, affordable tools that enable them to improve child outcomes, engage family members, and support continued professional growth for their staff. If you are excited about being part of an impact-driven business, focused on making a difference in the early childhood education industry, Lillio is the place for you.
Lillio is a Series B, private-equity backed business and we're proud to be part of the Bain Double Impact portfolio. Lillio is recognized as an industry leader, most recently selected by Fortune in 2023 for their "Impact 20" list, which highlights organizations that have built their business models around world-changing ideas to solve social and environmental problems.
We're Looking for...
A highly skilled and motivated Quality Assurance leader to own the strategy and execution of our automated and manual testing processes. This is an inaugural role for a team transitioning to scale-up phase. The ideal candidate will have a strong background in quality assurance within a SaaS environment and a passion for driving quality improvements across the entire software development lifecycle.
The Engineering Team
At Lillio, our Product & Engineering teams are a tight-knit unit. By using strong product creation methodologies and processes, and by working closely together, we imagine and create great products that immediately make an impact in the lives of millions of educators, parents, and young children.
The engineering team at Lillio is made up of full stack web engineers as well as multi-platform mobile experts. Every individual on the engineering team has the opportunity to make a big impact on growing the Lillio product offering with a wide and varied feature set, as well as impacting how Lillio builds and delivers that product. From feature enhancements to the core product, ground-up engineering on brand-new architecture, data scaling, and system performance on Android, iOS and web-based applications, our team does it ALL.
Your Manager
Lillio’s VP, Engineering is focused on building a product and team that is agile, scalable, transparent, and aligned with the needs of our early education end-users. A remote-first leader, he strives for over communication, agreement in prioritization, and efficient execution so that we provide a top-tier experience for our current customers, while anticipating the needs of those to come.
How You'll Make an Impact:
Leadership & Strategy:
- Develop and implement a comprehensive QA strategy aligned with business goals.
- Foster a culture of continuous quality improvement and collaboration.
- Establish quality metrics and KPIs to monitor and improve the QA process.
- Initially, as our sole quality engineer, guide the engineering team in standard practices for automation test writing and implementation.
Testing Ownership:
- Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
- Own and enhance automated testing frameworks, ensuring scalability and maintainability.
- Manage manual testing processes, ensuring thorough coverage and accurate reporting of software defects.
- Manage relationships with contractors and consultants as needed.
Collaboration and Communication:
- Collaborate closely with development, product management, and other stakeholders to understand requirements and ensure comprehensive test coverage.
- Advocate for quality throughout the software development lifecycle, promoting best practices and a user-centric approach.
- Communicate testing results, quality metrics, and project status to stakeholders and senior management.
Continuous Improvement:
- Stay up-to-date with industry trends and advancements in QA methodologies, tools, and technologies.
- Identify and implement opportunities for process automation to improve efficiency and effectiveness.

What You Bring to the Table:

  • Bachelor’s degree in Computer Science, Engineering, or a related field, or comparable work experience and training.
  • Minimum of 5 years of experience in quality assurance, with at least 2 years in a leadership role.
  • Proven experience in both automated and manual testing within a SaaS environment, in web and mobile.
  • Demonstrated understanding of software QA methodologies, tools, and processes.
  • Proficiency with automated testing tools and frameworks (e.g., Ruby rspec, Selenium, Jest, JMeter).
  • Experience with continuous integration and continuous deployment (CI/CD) pipelines.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to work effectively in a fast-paced, dynamic environment.

Nice to Haves:

  • Experience with performance and security testing.
  • Knowledge of programming languages such as Ruby, and JavaScript.
  • Familiarity with Agile/Scrum methodologies.
  • Experience team building, and managing contract talent.

Compensation Range:

  • The compensation range for this role is between $100,000 - $120,000 CAD per year; evaluation of the offer for the successful candidate will be based on relevant experience
  • This role would be eligible to participate in the Employee Stock Option Plan
Please note, we are a remote first organization but this role will require you to work core EST hours!
Don’t have all the requirements but convinced you’ll be able to make an impact? We’d love to hear from you! Please note that we place serious consideration to your application responses to all questions; only completed profiles will be considered for this role.
Lillio Perks!
-- Flexible working arrangements; we are a remote-first company who gathers together (virtually) every quarter, and in-person at least once per year. You must be willing to travel in-person as required for the role
-- Health benefits package includes medical, dental and vision
-- 401K matching, and HSA contribution for US employees
-- Paid time off, including vacation, personal and volunteer days
-- Opportunities for learning, mentorship and professional development
-- A subscription to the mindfulness and meditation platform, Headspace
-- Ongoing team-wide and company-wide virtual social activities and success celebrations
Lillio is committed to inclusiveness, equity and accessibility. If you require accommodations at any step of the application or interview process, please indicate so under the "Accommodations Question" box on your application. Accommodations may include but are not limited to: alternative methods of communication, providing a detailed “what to expect”, or modified testing. Please note this list is not exhaustive and we are more than happy to discuss other accommodations as required.
Commitment to Diversity
Diversity, Inclusion and Belonging are central to Lillio's core values. Lillio aims to ensure we provide a safe environment for everyone to thrive while bringing their authentic selves to work. Our mission is to promote an inclusive work space for all employees through Education, Discussion, and Celebration of our differences. Embracing these differences while coming together with a common purpose is what makes our team extra special. Our focus on inclusion and belonging is activated in the day-to-day culture at Lillio through our Diversity, Inclusion and Belonging (DIBS) committee, our bi-weekly DIBS discussions, DIBS Slack community, D&I training and education, volunteer days, donation matching, and more.
Equal Employment
Lillio is an equal employment opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.