You will play a critical role in shaping sales strategy, enhancing productivity, and ensuring alignment across departments. This role is ideal for someone with a strong background in sales/business operations and a passion for process optimization and analytic.

SKILLS YOU HAVE

Demonstrated success in a sales ops, business ops, or similar role
Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact
Analytical and demonstrated ability to extract key business insights through data analysis
Proven Salesforce subject matter expert with experience creating reports, optimizing processes, training new hires, managing dashboards, and more
Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment.
Track record in driving change and removing hurdles in fast growth organizations by working cross-functionally with Marketing, Finance and IT
Excellent written and verbal communication skills, including presenting to C-level executives
Agile, self-starter who can work independently and collaboratively
Advanced Excel skills with a strong understanding of Salesforce, other CRM and sales applications and email marketing strategies

RESPONSIBILITIES

Define quarterly objectives and drive the sales team to hit key milestones to increase acquisition and activation
Build and help to standardize business reporting for strategic analysis and internal business review
Provide recommendations and take actions based on strategic objectives, forecast or performance metrics
Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools
Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with onboarding new sales talent
Work with Finance, HR, and sales management to develop sales incentive programs and compensation planning in order to increase sales productivity
Identify and eliminate sales process bottlenecks and inconsistencies
Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
Produce and review actionable and accurate sales reporting and BI tools for reps, managers, and sales leaders
Partner with sales reps and marketing to refine lead qualification process, analyze and report on campaign performances with reporting and dashboards
Refine customer segmentation, assist with territory management, and help create a plan to enhance renewal and upsell processes

IDEAL CANDIDATE

Bachelor’s degree in a technical business-related field
3+ years of experience in sales operations and/or business systems preferably in a software/technology
Salesforce Administrator certificate is preferred
Familiar working in a fast growing environment
Experience in building out the sales operations function
Worked in a SaaS environment

This job is no longer accepting applications

See open jobs at GroupBy.See open jobs similar to "Business Operations Manager (Canada and US ONLY)" Work In Tech.

See more open positions at GroupBy

Privacy policy Cookie policy