Delivery Manager -Engineering (Hybrid/Remote)
GroupBy
Toronto, ON, Canada
Posted 6+ months ago
Who we are
GroupBy's cloud-native SaaS technology powers the world's most relevant and highly converting eCommerce websites. Our composable Product Discovery Platform powered by Google Cloud Discovery AI, provides industry-leading features for data enrichment, search, recommendations, navigation, personalization, merchandising and search analytics and much more! GroupBy’s next-generation Product Discovery Platform creates seamless eCommerce experiences optimized for business outcomes, including revenue, margin, and profit. In late 2021, we kicked off our exciting partnership with Google Cloud making GroupBy a provider of choice for site search and recommendations and allowing us to expand globally while raising our business to new heights. Today, GroupBy is recognized for its success enhancing large-scale, complex B2B and B2C eCommerce configurations.
While we have numerous accolades, we would like to highlight that Groupby was honored with a spot on LinkedIn Top Startups 2018: The 25 most sought-after startups in Canada LinkedIn Top 25. In October 2022, GroupBy received the Gold Merit Award for Technology beating out Amazon in the same category.
Do you thrive in a diverse and exciting environment that’s continuously evolving? Join our team and find out why GroupBy is such a great place to work!
GroupBy is looking for a Delivery Manager to join our growing Engineering team! We need a results oriented leader that has strong business acumen and technical knowledge to use those skills to deliver quality and timely outcomes.
What you’ll be doing
Bringing your hands-on, software engineering expertise and understanding of configuration management, continuous integration, test-driven development, DevOps, and other technical practices.
You’ll facilitate transparency through proactive open communication and recommend improvements to increase team efficiency. You will partner with Development and Product Management to ensure product delivery aligns with strategic priorities, OKR’s, capabilities, and release plan
RESPONSIBILITIES
- Manage a diverse team of global software developers, testers and operations engineers
- Partner with the Product Managers to deliver high quality solutions and product features consistent with our product roadmap and agreed timelines
- Deliver reliable 24x7 solution operations, meeting business expectations across the application portfolio
- Serve as a management escalation point during major issues
- Partner with solution architects to facilitate robust design for new products and features
- Collaborate with stakeholders such as business teams and product owners in defining roadmap for applications and processes
- Partner with Security and SRE team to meet SOC external standards, expectations, and certifications
- Partner with Services team to support implementation and configuration of our products for GroupBy clients
- Effectively articulate complex problems, concepts, and solutions to varied audiences
- Drive process improvements in productivity, software quality and reliability
- Foster a continuous learning culture and a curiosity about emerging technologies
SKILLS YOU ALREADY HAVE
- 5 years of relevant experience in software development and/or technology infrastructure and operations
- Proven ability to set direction and inspire team members to engage and deliver on a vision
- Proven ability to manage solution delivery to defined timelines
- Broad understanding of the technologies used to build, deploy and operate distributed application systems
- Proven ability to learn new technologies quickly
- Excellent critical thinking, communication, presentation, documentation, troubleshooting and collaborative problem-solving skills
- A management style that is collaborative, energetic, and results-oriented
- Previous hands-on experience with programming and scripting languages
- Comfortable in a fast-paced environment and motivated by complex technical and business challenges
- Excellent listening, verbal and written communication skills
- A can do get it done attitude
NICE TO HAVE
- Start up experience
- Experience working with SaaS products
Why You'll Love Working Here
In 2018, LinkedIn nominated us as one of the fastest growing tech companies in Toronto.
In 2021 and 2022, we received a 92% employee engagement score on our annual employee satisfaction survey.
We offer a hybrid work environment. This is a true Hybrid in that people can work from anywhere as long as we get the job done. It also means we have chosen to retain our head office in Toronto for those who wish to use them.
We have many fun perks like getting your birthday off, half days before a holiday weekend, stock options, competitive salary, unlimited vacation, $500 annual educational budget to spend as you wish and many opportunities for growth and development.
We have a strict "no jerks" allowed policy. Only good humans allowed.