Integrated Marketing Specialist
Marketing & Communications · Full-time
Waterloo, ON, Canada
CAD 60k-80k / year
Integrated Marketing Specialist
Description
About GovAI
The Role
What You'll Do
- Plan and run campaigns. Pick the audience, the message, and the channels. Set a goal before launch, run the campaign, and report on what it produced.
- Write and produce what each campaign needs. Emails, blog posts, customer stories, newsletters, social posts, webinar decks, and short videos. Plain language a deputy city manager would read to the end.
- Write and produce content. Blog posts, customer stories, newsletters, social posts, webinar decks, short videos. Plain language a deputy city manager would actually read to the end.
- Plan and run campaigns. Pick the audience, the message, and the channels, then launch it and keep it running. A campaign might be an email series to county clerks, a webinar for IT directors, or a push around a product launch.
- Keep our channels in good shape. Website pages, email lists, social accounts, and the content library our sales team pulls from. You notice when something is out of date and fix it.
- Turn product news into campaigns. Work with product marketing on launches. They set the story. You build the emails, posts, pages, and events that get it out.
- Measure what happened. Track opens, registrations, replies, meetings booked, and pipeline. Share what you learned and change the next campaign based on it.
- Collect customer stories. Talk to customers and our customer success team to find the clerk who got hours back, or the department that finally cleared its records backlog. Get the story approved and get it out.
- Figure out how we build with agents. Decide which content and campaign jobs a person should do, which jobs an agent should do, and set that up on this team.
What We're Looking For
- Clear writing. You can explain something complicated in short, ordinary sentences, and you can write the same idea three ways for an email, a post, and a slide.
- Range. You're comfortable jumping between writing, planning an event, editing a page, and reading a report in the same week.
- Follow-through. Campaigns have a lot of small parts. You keep track of them and get them out the door on the date you said.
- A sense of urgency. You would rather ship a good version this week than a perfect one next quarter.
- Detail orientation. Broken link, wrong date on an invite, typo in a subject line: you catch it before it goes out.
- Comfort with numbers. You don't need to be an analyst. You do need to look at results, say what worked, and change the plan.
- Resilience. Emails flop, events get low turnout, posts go nowhere. You take the note and go again.
- Creativity with a point. You come up with ideas that get us noticed by the people who matter to us, and you can say why an idea should work.
- Curiosity about local government. You want to know what a clerk's week looks like and what a city manager worries about, because that's what makes the content land.
- Curiosity about AI. You use AI tools in your own work and want to know what they can and can't do yet.
