The primary responsibility of the position is to ensure safe, quality and timely repairs in the Service Centre, while dedicating a percentage of your time to repairing customer equipment. This is done effectively through supervision of Truck, Trailer and Tanker Technicians, assignment of work and quality of job completion, educating the team on safe operating procedures, managing a safe workplace and raising awareness of hazards. Monitoring Technicians to ensure performance is up to standard and problem solving by eliminating waste, is key to improving throughput for customers and the efficiency of the Service Centre operation. This role involves managing a team through mentoring and coaching as well as rolling up your sleeves and working alongside the team for equipment repairs as necessary. Day ShiftMonday – Friday WHAT’S IN IT FOR YOU? Excellent industry leading payExcellent industry leading benefits - featuring 100% reimbursement on medical and dental, vision, AD&D, STD/LTD, Life and Dependent Life InsuranceRRSP Program including employer contribution matchRESP & TFSA ProgramEmployee Assistance PlanMonthly Bonus ProgramEmployee Referral ProgramCareerPath™ - Company paid personal and professional developmentEducational Reimbursement ProgramLeading edge diagnostic equipmentMentorship OpportunitiesOEM and other technical trainingOnline Training LibraryDaily pay advances if you need pay in advance of your normal pay dateAnnual Boot AllowanceSpecialized work premiumBi-weekly 50/50 drawsAppreciation EventsService Award RecognitionSafe, clean, bright, and organized work environmentOpen, inclusive culture DUTIESService Centre Supervision Work with Standard Work Procedures to identify areas for improvementEnsure all work being performed is done following healthy and safety guidelinesEnsure all equipment is in safe working condition and advise Service Manager of any tools or equipment that require vendor repair or replacementEnsure that all completed work is inspected for quality control using GoRight's Quality Control documentation before leaving the bayCommunicate safety, productivity and quality expectation with Technicians for each jobEscalate safety concerns to the Service Manager immediatelyOpen/close Service Centre for shift start up and shut downCommunicate and prepare shift hand off information at end of each shiftMonitor jobs to avoid any problems or delays ahead of timeMonitor, coach and train Technicians on standards, productivity and quality of workIdentify Technician skill levels to gauge supervision intervalsContinuously monitor Service Centre organization and complete daily checklistMonitor Technician clock-on times in the system to ensure accuracyMonitor job times to completion targets and communicate to TechniciansInvolve Parts Planner immediately for parts required in the Service CentreEnsure warranty parts and information are captured when flagged by the systemMonitor waste bins and advise when they need to be picked upTrack and repair tools and equipment that are out of serviceOther work as may be defined QUALIFICATIONSEducation and Training Grade 12 or equivalent with trade trainingLicensed 310T or Red Seal Truck and Transport License Skills and Experience Truck maintenance knowledge and experienceTeam SupervisionStrong technical skillsGood communication skillsPersonnel skills to manage staffGood computer skills The salary range for this position is $49 per hour - $52 per hour based on relevant credentials and experience.