The primary responsibility of this position is to supply parts to internal and external customers, monitor branch inventory and resolve related issues, administer the parts and inventory system, and perform cycle counts. This position will also support LEAN initiatives in collaboration with the Service Centre Supervisor. Day ShiftMonday - Friday WHAT’S IN IT FOR YOU? Excellent industry leading payExcellent industry leading benefits - featuring 100% reimbursement on medical and dental, vision, AD&D, STD/LTD, Life and Dependent Life InsuranceRRSP Program including employer contribution matchRESP & TFSA ProgramEmployee Assistance PlanMonthly Bonus ProgramEmployee Referral ProgramCareerPath™ - Company paid personal and professional developmentEducational Reimbursement ProgramMaster Technician Development ProgramLeading edge diagnostic equipmentMentorship OpportunitiesOEM and other technical trainingOnline Training LibraryDaily pay advances if you need pay in advance of your normal pay dateAnnual Boot AllowanceAnnual Tool AllowanceSpecialized work premiumWeekly 50/50 drawsAppreciation EventsService Award RecognitionSafe, clean, bright, and organized work environmentOpen, inclusive cultureA great place to work! ResponsibilitiesParts Counter Identify parts and availability for jobs coming into the service centreProvide updates and lead times on parts that need to be sourcedUpdate repair quotes with part information and pricingEnsure all jobs are provided with the parts and supplies required immediately when requestedIdentify and communicate any work order warranty requirements to technicians and supervisorAssign parts and supplies on work orders to maintain accurate inventorySource parts from vendors for non-stock and out of stock, to fill orders.Process and follow up on purchase orders to maintain billing and aging targets.Escalate any customer, inventory, delivery issues to direct report to expedite resolution.Ensure any un-used parts are returned to inventory and removed from work orders if necessaryEnsure documentation is detailed, accurate and timelyOther work as may be defined Inventory Assist the team with cycle counts.Identify fast moving and critical truck parts to assist with growing inventory.Work with the parts ordering team to ensure correct stock levels. Backup Tasks Support for work orders and quoting – adding parts to correct tasks, resolving inventory issues, etc.Pickup of parts orders from local suppliers as required to support throughput and timely completion of repairStage parts for mobile trucks as required to support local mobile techniciansPicking parts from inventory to fill orders for customers and branch replenishment.Transfer parts to branches as required. Education and Training Grade 12 or equivalent with parts training Skills and Experience Minimum 5 years’ experience with commercial truck and trailer partsAttention to detailStrong customer service focus.Strong organizational and time management skillsGood communication and interpersonal skillsAbility to work independently and in a team setting.Safety conscious always