Work In Tech

The primary responsibility of the Parts Manager is to manage the daily operations of the Parts Department including sales, inventory, financial management, business development and staffing. This position will also be the main contact for the service centre and mobile work order parts support and support the service centre in maintaining productivity, work order aging and support parts planners with quotes, vendors etc. In addition, develop and support all LEAN continuous improvement initiatives.

WHAT’S IN IT FOR YOU?

• Excellent industry leading pay
• Excellent industry leading benefits - featuring 100% reimbursement on medical and dental, vision, AD&D, STD/LTD, Life and Dependent Life Insurance
• RRSP Program including employer contribution match
• RESP & TFSA Program
• Employee Assistance Plan
• CareerPath™ - Company paid personal and professional development
• Educational Reimbursement Program
• Mentorship Opportunities
• Online Training Library
• Annual Boot Allowance
• Weekly 50/50 draws
• Appreciation Events
• Service Award Recognition
• Safe, clean, bright, and organized work environment
• Open, inclusive culture
• A great place to work!

Key Responsibilities:

• Solicit new businesses to grow and diversify
• Build and maintain existing customer relationships
• Achieve company targets for inventory turns and fill rates
• Minimize obsolete inventory and shrinkage
• Manage, delegate and perform inventory cycles count for all branches, with target schedule
• Work with leadership to develop parts purchasing and pricing strategies
• Monitor and update parts costing in system (catalogue)
• Main contact for service centre and mobile work order parts support
• Monitor work orders for aging and parts related status
• Support Parts Planners with all issues – quotes, vendors, PO’s, etc.
• Coordinate all repairs with Service Centre to ensure approvals and asset management decision are reviewed
• Coordinate quotes and approvals for vehicle maintenance
• Arrange and schedule repairs with vendors and staff
• Ensure vehicle pre-trips are completed and filed, and action issues from driver reports
• Daily supervision of staff
• Work with suppliers to ensure technical support is supplied to Parts staff
• Promote a safe work environment and ensure timely reporting of any Health and Safety issues
• Other related tasks/duties as assigned

QUALIFICATIONS

Education and Training

• Post Secondary Education/Supply Chain Certification

Skills and Experience

• Minimum 5 years of parts experience within the truck and trailer industry
• Very knowledgeable with parts and inventory
• Attention to detail
• Strong customer service focus
• Strong organizational and time management skills
• Excellent communication and interpersonal skills