The primary responsibility of this position is to supply parts to internal and external customers, monitor inventory at the branches solving any related inventory issues, administer parts/inventory system, perform cycle counts. Provide support to LEAN initiatives and work with the Senior Director to develop new and improved processes.

Shift: Afternoon

Time: 2:00 PM – 12:00 AM

Days: Monday - Thursday

By Joining our Great Team, you are Eligible for:

Duties:

Parts Counter

• Over the counter coverage, both walk-in and phone, in a professional and timely manner for both truck and trailer parts.
• Provide quotes and pricing to customers.
• Process parts orders, purchase orders and sales in the system.
• Source parts from vendors for non-stock and out of stock, to fill orders.
• Process and follow up on purchase orders to maintain billing and aging targets.
• Escalate any customer, inventory, delivery issues to direct report to expedite resolution.
• Other related tasks/duties as assigned.

Inventory

• Assist in reporting/transfers for replenishment of other branches.
• Assist the team with cycle counts and review required adjustments with team.
• Identify fast moving and critical truck parts to assist with growing inventory.

LEAN Continuous Improvement

• Support “Lean” and quality process improvements initiatives
• Ensure Standard Work documents are up to date and encourage involvement and improvement.
• Work continuously to identify and eliminate wastes.
• Contribute to implementation of improved branch replenishment process.

Backup Tasks

• Support for work orders and quoting – adding parts to correct tasks& resolving inventory issues.
• Picking parts from inventory to fill orders for customers and branch replenishment.
• Transfer parts to branches as required.

QUALIFICATIONS

Education and Training

• Grade 12 with parts training
• Parts Technician with Ontario College of Trades would be an asset

Skills and Experience

• 5 years previous experience working with parts and inventory (truck & trailer)
• Able to operate equipment assigned to parts area
• Attention to details
• Strong customer service focus
• Strong organizational and time management skills
• Strong data entry skills
• Good communication and interpersonal skills
• Good computer skills