Senior Technical Services Project Manager
Geotab
Who we are
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Technical Services Project Manager who will be managing key cross-functional technical projects and initiatives that vary in scope and complexity with impact on several business areas across the organization. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Senior Technical Services Project Manager your key area of responsibility will ensuring projects produce the required deliverables of quality, within specified time constraints and cost and to achieve the potential benefits defined in the business case. To be successful in this role you will be a self-starter with strong written and verbal communication skills, and have the ability to quickly understand complex, technical concepts.
How you'll make an impact
- Responsible for overall project execution success, serving as the main point of contact for client and senior management for the project.
- Support all aspects of the implementation and progression of assigned projects, from original concept through project closure activities.
- Provide leadership for a project team by building and motivating team members to meet project goals and adhere to their responsibilities and project milestones.
- Coordinate definition of project scope and objectives.
- Assist in defining the resources required to support the project.
- Define high-level work plans, key project tasks and deliverables, and manage the integration of resources and knowledge across projects and tasks.
- Manage all Issues, Risks and Changes; i.e., resolution and mitigation plans, change requests.
- Communicate expectations to team members and stakeholders in a timely manner.
- Partner with the business and act as the liaison between the customer and Technical Services.
- Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues — communicating across leadership.
- Maintain up-to-date project document repository.
- Develop and deliver progress reports to management and other stakeholders including issue/action item logs, project status, and risks.
- Conduct post-project reviews and make recommendations for continuous excellence in project execution and delivery.
- Participate in establishing best practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.
- Ensure adherence to corporate standards and practices and serve as a key contact in the escalation process.
- Support Geotab global strategic initiatives.
What you'll bring to the role
- 3-5 years of experience in Project Management (or equivalent).
- 3-5 years of experience working with business stakeholders within a cross-functional matrix environment.
- Experience working in a technical or engineering organization/knowledge of the high-technology industry and/or experience compliance, privacy, or security risk management (including vendor risk).
- Experience in establishing practices, templates, policies, tools and partnerships to expand and mature the capabilities of the PMO
- Developed skills in coaching, mentoring, leading entry-level Project Managers and non-Project Managers
- JIRA experience is highly preferred.
- Experience with Agile approaches: i.e., SCRUM, XP, Kanban, etc.
- Excellent leadership, communication (written, oral, and presentation) and interpersonal skills.
- Post-secondary Diploma/Degree specialization in Engineering or a related Technical field.
- Professional certification in Project Management (PMP) or equivalent is highly valued
- Agile Certified Practitioner (PMI-ACP), Scrum Certification (CSM/PSM), or equivalent is highly valued
- Technical Certifications : i.e., CISSP, CISA , Cloud Certifications or equivalent is highly valued
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only