Solutions Engineering, Channel
Geotab
Who we are
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Solutions Engineering, Channel who will will be primarily responsible for strategic initiatives that drive portfolio expansion and retention, directly or alongside a Geotab partner. The projects will vary in scope, complexity, and affected business area.If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
This role requires the ability to showcase and adapt Geotab solutions for partners and end-users, by identifying and understanding customer needs and requirements. You will be involved in the development and customization of solutions using Geotab’s open platform to meet unique requirements, supporting partners to overcome their solutioning challenges. You will foster deep partner relationships with an in-depth understanding of the needs of our strategic partners and customers, and guide strategies with partners to identify and capitalize on opportunities for growth in their current service offerings.
How you'll make an impact
- Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions.
- Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs.
- Participate in and contribute to integration projects, working closely with partners, third-party integrators, and customers to ensure seamless implementation and deployment.
- Assess and analyze partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary.
- Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product Management teams.
- Create and optimize data-driven dashboards for cross-functional use, facilitating informed decision-making and efficient collaboration with a focus on expansion and retention of existing customers.
- Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how.
- Collaborate with the Geotab revenue generating teams to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention.
- Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals.
What you'll bring to the role
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- 3-5 years of experience in a relevant technical field, such as software engineering, data analysis, or systems integration, with a focus on customer-facing roles.
- Technical knowledge and understanding of telematics, IoT, APIs, and related technologies, working knowledge of hardware integrations is a bonus.
- Experience with programming languages, such as Python, SQL, Java, or C#, and experience with API integrations.
- Familiarity with data analysis tools and techniques, as well as data visualization tools like Superset or Power BI.
- Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions.
- Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences.
- Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support.
- A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service.
- Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
- Experience with sales or business development, specifically with indirect sales channels.
- Desire to stay relevant with emerging technology and the flexibility to adapt to growing market demands.
- Ability to travel up to 20% of the time.
- Passport required.
- Ability to travel internationally.
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Alex Cocq at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.