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IT Cloud Operations Engineering Specialist



IT, Operations
Posted on Friday, May 31, 2024
Who we are:
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.
Who you are:
We are always looking for brilliant technical talent who can contribute to our ever-evolving IT efforts! Geotab is actively seeking an IT professional who has studied computer science or engineering has a background in systems security, and providing world-class technical service. A person that strives to keep current with all things IT. We are looking for a Cloud Engineering Specialist to facilitate a robust, secure and compliant data regime to protect both the company and customers' assets and privacy. The ideal person should really love automation, be passionate about managing information security, and keen to join a leading-edge technology firm – if you feel like we have described you, then we would love to hear from you!
What you'll do:
As a Cloud Operations Engineering Specialist, you will be responsible for supporting high-transaction, globally distributed cloud infrastructure and developing infrastructure for deploying and managing Geotab’s SaaS solution. Working closely with Technical Services teams, this role requires strong technical knowledge in cloud technologies, server operations, network protocols, and technical architectures. Responsibilities include maintaining cloud operations with a focus on servers and infrastructure management, cost optimization, and security. The role involves refining existing systems and implementing advanced methodologies for automation, prioritizing system performance, scalability, and resilience while considering cost efficiency and robust security measures. Additionally, the role incorporates AI into cloud operations to enhance automation, optimize performance, and ensure scalable and resilient infrastructure.. You will provide proactive support 24/7 for production and disaster recovery data center operations.

How you'll make an impact:

  • Deploy scheduled and emergency patches and upgrades, minimizing service disruption.
  • Configure, monitor, research, and troubleshoot in a high-availability environment to ensure optimal performance and reliability.
  • Provision, maintain, scale, and configure new servers and systems in hosted cloud environments, optimizing performance and scalability.
  • Monitor data flow through multiple data-processing environments, identifying and resolving issues to maintain data integrity and availability.
  • Participate in on-call rotation to support and maintain our cloud infrastructure 24/7, responding to outages based on standard procedures to ensure continuous service availability.
  • Manage cloud resource lifecycle processes, creating and updating standard procedures for provisioning, decommissioning, and maintenance activities to ensure efficient resource management.
  • Develop and maintain dashboards and reports to support cloud operations activities, providing insights for performance optimization and decision-making.
  • Maintain Geotab’s internal server inventory, ensuring compliance with standard requirements through implementation, monitoring, and auditing.
  • Automate repetitive tasks using appropriate scripting languages and tools to improve operational efficiency and reduce manual effort.
  • Monitor monthly cloud costs, create optimization dashboards and thresholds, and identify cost-saving opportunities to ensure cost-effectiveness of cloud resources.
  • Provide technical security team members with insight regarding technical controls and tool effectiveness to ensure robust security measures.
  • Research data and operational discrepancies based on customer and support team feedback, identifying root causes and implementing corrective actions.
  • Collaborate with internal departments to enhance operation-related processes, improving the efficiency and effectiveness of cloud operations.
  • Implement and integrate AI technologies to improve operational efficiency and automate processes.
  • Research and recommend AI-driven solutions to enhance monitoring, analysis, and decision-making in cloud operations.

What you'll bring to this role:

  • Bachelors Degree in Information technology or related field
  • 3-5 years of experience working in IT/Cloud Operations
  • Updated with the latest trends and developments in AI to continuously improve cloud operations practices.
  • Knowledge of Cloud technologies such as server operations, infra management and security. Experience with IP Networking, Network Security, Firewalls, and Load Balancing in cloud environments.
  • Experience maintaining applications in a Linux and Windows environment
  • Experience with cloud-based IaaS, PaaS, and/or SaaS, preferable Google or AWS
  • Experience designing and implementing system automation for monitoring and deploying purposes.
  • Experience with Database Administration, query analysis and performance tuning MS-SQL cluster/MySQL clusters/PostgreSQL, BigQuery
  • Experience with continuous integration, log collection and analysis, version control systems like GitHub, Gitlab
  • Strong scripting skills – Bash Shell, PowerShell, Python
  • Experience with configuration management tools (e.g. Terraform, Ansible, Chef)
  • Highly organized and able to manage multiple tasks and projects simultaneously
  • Excellent verbal and written communication skills
  • Strong interpersonal relationship building skills
  • Strong analytical skills with the ability to problem-solve to well-judged decisions
  • A strong team-player with the ability to engage with all levels of the organization
  • Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides)
  • Entrepreneurial mindset and comfortable in a flat organization
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
At Geotab, we have adopted a flexible first working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at Click here to learn more about what happens with your personal data.