Solutions Engineering
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Oakville, ON, Canada
How you’ll make an impact:
- Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and enhance their understanding of Geotab solutions.
- Engage and collaborate with partners and customers to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs.
- Participate in and contribute to integration projects, working closely with partners, third-party integrators, and customers to ensure seamless implementation and deployment.
- Assess and analyze customer business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary.
- Assist in the design, development, and maintenance of new Geotab products, contributing to the continuous improvement of the company's offerings.
- Create and optimize data-driven dashboards for cross-functional use, facilitating informed decision-making and efficient collaboration.
- Provide prompt and accurate technical support to sales teams, addressing inquiries and resolving issues to ensure client satisfaction.
- Collaborate with the Geotab Sales team to identify and deliver effective solutions for customer challenges, contributing to sales growth and customer retention.
What you’ll bring to this role:
- 2-4 years of experience in a relevant technical field, such as software engineering, data analysis, or systems integration, with a focus on customer-facing roles.
- Strong technical knowledge and understanding of telematics, IoT, and related technologies.
- Experience with programming languages, such as Python, SQL, Java, or C#, and experience with API integrations.
- Familiarity with data analysis tools and techniques, as well as data visualization tools like Superset or Power BI.
- Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions.
- Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences.
- Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support.
- A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service.
- Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
- Experience with sales or business development, with the ability to identify and pursue potential opportunities.
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
This job is no longer accepting applications
See open jobs at Geotab.See open jobs similar to "Solutions Engineering" Work In Tech.