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Senior Business Analyst



IT, Sales & Business Development
Oakville, ON, Canada
Posted on Saturday, May 13, 2023
Who we are:
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.
Who you are:
You are an experienced Business Analyst who has a proven track record in defining, analyzing, and documenting user requirements, procedures, and challenges. With your expertise, you excel in leading joint design efforts to develop new solutions and value propositions that address customer needs and drive business growth. Your focus lies in automating processes, improving existing business workflows, and ensuring seamless integration of functional components. By closely collaborating with various business units, you possess the ability to deeply understand their operations and requirements, enabling you to provide tailored technical solutions that precisely meet their needs. Your passion for effective problem-solving, visualization, and your commitment to delivering results make you a valuable asset in supporting the definition and implementation of innovative solutions to drive organizational success.
What you’ll do:
As a Senior Business Analyst your key area of responsibility will be to engage in efforts to establish scope for new programs, projects and initiatives championed or sponsored by the Technical Operations department. You will also work with stakeholders to get consensus on project objectives, benefits, assumptions, constraints and present business analysis findings in the form of a business case. This position will work with different business units, learn their business, understand their requirements and support the definition of provided technical solutions to meet and support those requirements.

How you’ll make an impact:

  • Engage in efforts to establish scope for new programs, projects and initiatives championed or sponsored by the Technical Operations department.
  • Work with stakeholders to get consensus on project objectives, benefits, assumptions, constraints and present business analysis findings in the form of a business case (including scope statement and business requirements).
  • Partner with business and technology teams to create requirements, epics, features, user stories, mock-ups, as well as detailed acceptance criteria and leading edge business processes.
  • Work with developers in order to create a simple, meaningful, efficient solution to business and systems requirements, and present this solution and obtain buy-off from the user community.
  • Generate requirements documents that document the solution in business terms, and create clear requirements to enable application development.
  • Document elicitation results and validate that requirements are understood, agreed to and signed off by stakeholders.
  • Supplement requirements with detailed use cases, business processes diagrams, wireframes and workflow diagrams to illustrate business needs.
  • Manage change in scope.
  • Support design discussions and ensure proposed solutions aligns with requirements and maximizes value to stakeholders.
  • Work closely with project managers to ensure requirements are met on projects
  • Develop test cases for new designs that validate the process and the system solution, and to execute testing for bug fixes and new capabilities being released.
  • Partner with business stakeholders to support User Acceptance Testing and data validation efforts. Participate in the development of training content for business users.
  • Provides analysis of processes and workflows with suggestions for improvement. Identifies areas where system changes can lead to increased efficiency and productivity. Support the creation and maintenance of systems, business processes, end user and Standard Operating Procedures (SOP) documentation.

What you’ll bring to the role:

  • 6-8 years of business analysis experience working with stakeholders within a cross-functional matrix environment. Project Management experience is a strong plus.
  • Excellent analytical and writing skills, to evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish solution ideas from requirements, and distinguish user requests from underlying needs.
  • Extensive experience in requirements management, including collecting, documenting, analyzing, tracing, validating, prioritizing and controlling change.
  • Experience gathering and preparing level-of-effort estimates, use cases, test cases and plans.
  • Experience with Agile methodology is highly valued.
  • Able to work well under pressure and respond to fast changing priorities and deadlines.
  • Highly organized and able to manage multiple tasks and projects simultaneously.
  • Excellent verbal and written communication skills.
  • Strong analytical skills with the ability to problem solve to well-judged decisions.
  • A strong team-player with the ability to engage with all levels of the organization.
  • Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
  • Entrepreneurial mindset and comfortable in a flat organization.
  • Post-Secondary Diploma/Degree specialization in Engineering, Computer Science or Business, Commerce or a related field. Professional certification in Business Analysis/Process (e.g. CBAP, CBPP) highly valued.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
Why job seekers choose Geotab:
Work from home and flex work arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
At Geotab, we have adopted a flexible first working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at Click here to learn more about what happens with your personal data.