Senior Product Designer - Labs
Fullscript
Labs is the diagnostic foundation of Fullscript — we enable lab testing, clinical interpretation, treatment plans, and practitioner decision-making. Labs is not a feature. It's the infrastructure of whole person care and a core way we help people get better.
In this role, you'll design experiences that help practitioners use lab results and clinical data to help patients quickly, confidently, and at scale. The roadmap is ambitious. The product is evolving. And we work closely with the entire Fullscript ecosystem to compound impact.
The Role
You love building. You're collaborative by nature but thrive with autonomy, and you're energized by problems that aren't fully scoped yet.
We're looking for a designer who has already internalized that the design process is changing — not theoretically, but in practice. Someone who researches and prototypes with AI tools, automates their workflow as much as possible, and who's genuinely curious about what comes next.
You'll partner directly with Engineering and Product to design and ship features across the Labs experience — from data-dense clinical interfaces for practitioners, to lightweight moments for patients. You'll move between high-level strategy and pixel-perfect execution, and you'll hold a high bar for craft throughout.
If you need perfect requirements before you start sketching, this role probably isn't for you. If you're the kind of designer who drives clarity through design — this is for you.
⚠️ A portfolio is required to be considered for this role.
What You'll Do
- Design and ship Labs features end-to-end — from early concept through implementation and iteration
- Own the design craft in your area: strong visual quality, sharp interaction thinking, edge cases fully considered
- Set a high bar for visual design — hierarchy, information density, and polish that earns trust with the people who use it.
- Prototype rapidly using whatever gets the idea across fastest — Figma, code, AI tools, or all three
- Collaborate tightly with Engineering from exploration through to production — not just handoff
- Use AI tools as a genuine accelerant in your workflow: Cursor, Claude, ChatGPT, v0, or similar
- Work with Product Managers and Engineering to define problems, not just receive them
- Execute user research and talk with our users to bring practitioner and patients insights into your design decisions
- Contribute to product strategy and connect design decisions to business outcomes
What You Bring
- 5+ years of product design experience and a portfolio of real, shipped work
- Strong design opinions held loosely — you're open to being wrong and like being challenged
- You can move fluidly between high-level strategy and pixel-perfect execution
- You're actively experimenting with AI tools — you can name them, describe your use cases, and show the output
- Genuinely care about the user experience — not just how something looks, but how fast it loads, how reliably it works, and how it feels across devices
- You think about latency and responsiveness the same way you think about design
- You're comfortable with (and genuinely curious about) code — you don't need to write it, but you engage with it
- You've worked without perfect requirements before and found that energizing, not stressful
- You think in systems but also sweat the details that make products feel great to use
- You've built something with AI that actually shipped — or you're very close
- You understand or are eager to learn about code, AI, and how developers work
Bonus if you have...
- Background in diagnostics, healthcare, or clinical products
- Public design artifacts: side projects, prototypes, open-source contributions, posts
What Won't Work Here
- Designers who need a fully scoped brief before they sketch anything
- Designers whose process must follow a fixed sequence to feel productive
- Designers whose work ends at the handoff file
- Designers who haven't engaged with AI tools and aren't particularly curious about them
- Designers who are uncomfortable presenting rough, early work before it's ready
What We Can Offer You
- Ability to work Wherever You Work Well*
- Flexible Paid Time Off program
- Fullscript’s RRSP match program
- Stock Options
- Custom benefits package (medical, dental, vision) with HSA
- Discount on Fullscript catalog of products for family & friends
- Training budget and company-wide learning initiatives
- Employee Wellness Programs (including no meeting Wednesday)
*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that’s in-office, at home, or a bit of both 🐶🏡
