Work In Tech

About Flipp

Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.

We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.

At Flipp, you'll work with hungry, humble, highly intelligent and other-centered teammates. We challenge ourselves, learn by doing, and grow by developing new skills and perspectives. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.

The Accounts Receivable and Billing Supervisor will oversee the issuance, recording and collection of customer invoices, ensuring accurate and prompt processing and payment. This role will also ensure timely reporting of data on key KPIs to the management team and have the opportunity to contribute to continuous process improvement.

What you'll get the opportunity to do:

• Invoicing & Billing

  • Ensures billings and receivables are correctly processed in a timely manner
  • Review all system-generated invoices and manually adjusted invoices by the AR Specialist prior to sending to the customer and posting in ERP, ensuring accuracy and completeness
  • Own all manual billing processes related to bespoke agreements and new product lines to ensure invoices are sent by the AR Specialist within 5 business days of the month/campaign ending
  • Ensure all customer requests are responded to and all billing inquiries are addressed by the AR team within one business day of receipt
  • Act as the main point of contact for complex billing issues, accounting for new revenue streams and dealing with custom billing arrangements by identifying problems and presenting solutions to the Manager of Accounting

• AR & Collections

  • Oversee the collections efforts and review weekly AR update email shared with customer-facing business partners, proactively stepping in when needed to drive action from either the customer or sales team, involving legal and management where appropriate to ensure that all outstanding accounts are actioned and collected within the defined payment terms
  • Ensure cash receipts are entered by the Outsourcing Team and posted by the AR Specialist on a daily basis and provide support as needed
  • Identify, document, and implement collections management best practices to ensure collections remain at 30 days
  • Proactively, monitor and identify customers with high collection risk, working with legal and sales teams to develop policies and processes to protect the Company from bad debt
  • Develop and perform a monthly process to accurately predict expected collections for the cash forecast model

• Monthly Reporting & KPI Tracking

  • Perform monthly and quarterly reconciliation processes to ensure the accuracy of revenue and AR balances
  • Produce Weekly DSO and AR Health Reports
  • Identification and implementation of process improvement and add’l best-in-class KPIs

• Supervisory, Process Improvement, & Ad hoc Projects

  • Help develop and implement new systems and internal controls
  • Build strong relationships with business partners across the organization
  • Support AR team in project and time prioritization

What you'll bring to the team:

• 5+ years of experience in the Accounts Receivable field
• Proficient in Microsoft Excel
• Ability to pick up responsibilities quickly and work with limited direction
• Ability to identify and help implement potential process improvements and controls
• Ability to work under tight deadlines

Our promise to each other: