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Senior Implementation Lead



Canada · Remote
Posted on Monday, March 18, 2024

Flipp is a pre-IPO company on a mission to help shoppers provide for their families by making life more affordable by leveraging technology. We work with the largest retailers and manufacturers in the world to help them transform their businesses and connect them with millions of shoppers through our next-generation digital shopping marketplace. Our award-winning Flipp app is used by millions of shoppers every week to make better purchase decisions and to save 20-40% off their bills.

As a Senior Partner Technology Lead, you’ll own the development and management of the technical relationship between our internal teams and external retailer partners. More specifically, you’ll help our retailer partners by serving as a trusted technical advisor, both facilitating their adoption of our suite of solutions, as well as consulting on how to best leverage Flipp services while generating excitement about our Flipp Distribution experience. In addition, you’ll help shape the long-term product roadmap with Flipp’s Product and Engineering teams by contributing both industry and real-world knowledge and helping to build effective supply.

What you'll get the opportunity to do:

  • Develop technical strategies, consult on solutions, and build tailored plans for each partnership to build long-lasting relationships with our retailer partners, helping them strategize and grow their business
  • Own the onboarding, implementation, execution & delivery for our retailer partners. Once they are onboarded, leverage data and turn it into insights to drive improvements such as optimizing the user experience for our media partners/
  • Collaborate with internal teams, such as Product, Insights & Analytics, Media Science, Engineering, and Operations to troubleshoot, build external ready documentation, provide insights and reporting, test, learn, iterate and build scalable processes to improve business effectiveness
  • Leverage retailer partners, potential vendors and Flipp product knowledge to identify solutions that drive the most value and create win-win results
  • Serve as the technical advocate for our retailer partners internally within Flipp product teams, by bringing market feedback and recommendations to drive value-focused Product development

What you'll bring to the team:

  • 4+ years experience with demonstrated industry experience in client/professional services, technical pre-sales, sales engineering, technical consulting or project management
  • Experience with web integrations/APIs and front-end programming languages (Javascript, HTML, CSS, etc.)
  • Experience in an agile, learning-focused environment and as a quick starter
  • Experience working with external client personnel, bringing technology solutions to solve business challenges as a technical advisor and creating a win-win environment
  • Experience working with cross-functional teams; specifically, with Product, Sales, Analytics and Engineering towards a common goal
  • Experience managing and delivering external technology projects
  • Experience in handling objections and finding creative solutions to overcome those objections
  • Familiarity with retailer or brand marketing practices is preferred but not required
  • Bachelor’s degree in Computer Science, Engineering, Business or other relevant field is preferred but not required

Here’s how we work:

From working with top technologies to sending you to industry-leading conferences, we will make sure you have all that you need to expand your knowledge and grow your career. We have a trust-based culture where all team members are empowered to work in the way that’s best for them to thrive.

Our culture is at the centre of all that we do, and it has been recognized through numerous accolades over the past three years including Best Workplaces in Canada, Deloitte 50 Best Managed, Best Workplaces in Canada for Women, Most Admired CEO and Top 10 Most Admired Corporate Cultures.

Here’s how to apply:

If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.

Flipp is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations are available on request for all aspects of the selection process.