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Sr. Salesforce Administrator



Sales & Business Development
Remote · Canada
Posted on Monday, January 29, 2024

Flipp is a pre-IPO company on a mission to help shoppers provide for their families by making life more affordable by leveraging technology. We work with the largest retailers and manufacturers in the world to help them transform their businesses and connect them with millions of shoppers through our next-generation digital shopping marketplace. Our award-winning Flipp app is used by millions of shoppers every week to make better purchase decisions and to save 20-40% off their bills.

With the recent increase in costs of living, Flipp’s mission has never been more relevant. Flipp’s Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content. These experiences help Shoppers decide what to buy and where to buy it. Flipp then connects those retailer and manufacturer experiences to millions of shoppers through Flipp’s owned and operated channels.

As a Senior Salesforce Administrator, you will play a pivotal role in driving the success of our sales and business operations through expert management and optimization of the Salesforce platform. You will leverage your deep technical knowledge and business acumen to tailor and enhance Salesforce to meet the specific needs of our cross-functional teams, ensuring a seamless experience for all users. Additionally, you will lead discussions with stakeholders to design solutions, proactively identify areas for improvement, and serve as the go-to resource for all Salesforce-related queries and troubleshooting.

What you'll get the opportunity to do:

  • System Configuration: Customize and configure Salesforce to align with organizational processes, including creating and modifying fields, page layouts, and record types. Handle advanced tasks such as creating custom objects and complex workflow rules.
  • User Training and Support: Provide ongoing training and support to Salesforce users, ensuring they have the knowledge and resources to maximize the platform's capabilities.
  • Continuous Improvement: Automate workflows and processes to increase productivity and consistency. Proactively identify and implement improvements to optimize the Salesforce environment.

  • Data and Reporting: Create and maintain reports and dashboards to provide insights into sales performance and customer behavior. Ensure data integrity and cleanliness within Salesforce, including data imports and maintaining quality standards.

  • System Design and Optimization: Lead solution discussions with stakeholders to understand requirements and translate them into solutions. Conduct deep systems analysis to troubleshoot performance issues and optimize system scalability.

  • Leadership: Serve as the Salesforce subject matter expert across the company. Lead training on new features and processes for the finance team and cross-functional teams. Serve as the point of contact for all Salesforce-related questions and troubleshooting.

What you'll bring to the team:

  • Salesforce Certification
  • 5 years experience, including 3 years in a Salesforce Admin role (org size of over 150 users)
  • Previous experience integrating other applications
  • Strong understanding of Salesforce technical and functional capabilities, as well as best practice in Salesforce configurations

Here’s how we work:

From working with top technologies to sending you to industry-leading conferences, we will make sure you have all that you need to expand your knowledge and grow your career. We have a trust-based culture where all team members are empowered to work in the way that’s best for them to thrive.

Our culture is at the centre of all that we do. We have been recognized through numerous accolades over the past three years including Best Workplaces in Canada, Deloitte 50 Best Managed, Best Workplaces in Canada for Women, Most Admired CEO and Top 10 Most Admired Corporate Cultures.

Here’s how to apply:

If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.

Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.