What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Manager, Procurement & Vendor Management. Could It Be You?

Reporting to the Director, Procurement & Vendor Management, the Manager will be responsible for the day-to-day administration and execution of Questbank’s procurement activities in accordance with the Third Party Risk Management Framework (TPRMF). This role is focused on coordinating vendor risk assessments, managing the procurement lifecycle for vendors, and ensuring all documentation meets regulatory and internal policy standards.

As the Manager, Procurement & Vendor Management, you will act as a key coordinator between business owners and vendors. You will facilitate the intake, due diligence, contract negotiations and ongoing monitoring of third-party relationships. You will ensure that the vendor database is accurate, risk assessments are completed on schedule, and procurement activities (such as PO generation and contract renewals) are executed efficiently to support Questbank’s operational goals. Additionally, the use of AI should be integrated within your work to create efficiencies.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

First Line of Defence Execution:

• Execute day-to-day TPRM activities in strict alignment with Questbank’s risk appetite and established policies.

• Support the Director in updating TPRM procedures and guidelines based on operational feedback.

• Act as a point of contact for business units to navigate the first-line-of-defence requirements for new vendor engagements.

Planning & Reporting Support:

• Maintain the vendor inventory and tracking logs to ensure the Director has accurate data for executive reporting.

• Monitor upcoming contract expirations and risk review deadlines, proactively alerting the Director of potential backlogs.

• Prepare draft performance reports and scorecards for review.

Vendor Review & Management:

• Facilitate the end-to-end due diligence process for assigned vendors, including gathering SOC2 reports, BCP/DR documentation, and financial health data.

• Manage the performance review cycle for non-critical vendors, ensuring business owners provide timely feedback.

• Identify and escalate any vendor performance issues or missed SLAs to the Director.

• Ensure all vendor records in the centralized repository are up to date and audit-ready.

Compliance & Risk Mitigation:

• Verify that all vendor onboarding activities comply with OSFI guidelines and internal standards.

• Support business lines in completing Risk Impact Assessments (RIA) for new services or changes to existing services.

• Coordinate the collection of remediation evidence when gaps are identified during vendor assessments.

Procurement & Contract Management:

• Manage the full procurement cycle for vendors, including quote collection, cost analysis, and contract execution.

• Generate and track Purchase Orders (POs) and work with Finance to resolve any invoicing or billing discrepancies.

• Coordinate with Legal to facilitate the signing of NDAs and MSAs/SOWs, ensuring feedback from internal stakeholders is obtained and actioned.

• Maintain the project pipeline in coordination with the PMO to ensure procurement activities align with project timelines.

Audit & Administrative Support:

• Organize and provide evidence folders for internal and external audits.

• Coordinate meetings, demos, and steering committee sessions between vendors and internal stakeholders.

So are YOU our next Manager, Procurement & Vendor Management? You are if you have…

• University degree in Business Administration, Supply Chain Management, Finance, or a related field.

• 4+ years of experience in Procurement, Vendor Management, or Risk Management (preferably within the financial services industry).

• Familiarity with Third Party Risk Management Framework and Governance such as OSFI B10.

• Knowledge of Project Management and Change Management processes.

• Strong understanding of Business Continuity Plan and Disaster Recovery processes.

• Ability to understand contractual terms and conditions and their legal implications.

• High degree of accuracy in documentation and data management.

• Understands how to separate and combine tasks into efficient workflow.

• Steps up to conflicts, seeing them as opportunities; hits difficulties head-on.

Compensation Information:

• Base salary range: $105,000 - $130,000
• The final compensation package will be commensurated with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply!

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