What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs

• Paid vacation, personal, and sick days for work-life balance

• Competitive compensation and benefits packages

• Work-life balance in a hybrid environment with at least 3 days in office

• Career growth and development opportunities

• Opportunities to contribute to community causes

• Work with diverse team members in an inclusive and collaborative environment
  
  

We’re looking for our next Senior Salesforce Engineer. Could It Be You?

This is a unique opportunity to combine your passion for Salesforce with your expertise in the rapidly evolving world of AI-driven products, to build the next generation of digital mortgage products.

As a Senior Salesforce Engineer, you will contribute to developing and implementing a new Salesforce instance for Questrade's digital mortgage business. This instance will be designed to elevate the customer experience and support our AI-driven mortgage process, enhancing the customer’s journey. The successful candidate will act as the subject matter expert on the technical aspects of the Salesforce application and demonstrate an in-depth understanding of the platform's capabilities and constraints, particularly in the context of our digital mortgage operations. You will also be responsible for integrating Salesforce with other internal and external systems, as well as developing and implementing automations that streamline processes across these integrated platforms.

Need more details? Keep reading…

• Design, Configure, and Develop solutions within the Salesforce platform to support critical business functions and meet project objectives, requirements, and company goals.

• Implement and maintain security measures and compliance standards within Salesforce, ensuring data privacy and security.

• Manage data imports, data cleansing, and data transformation activities in Salesforce.

• Integrate Salesforce with other applications and systems using tools like Salesforce APIs, middleware, and third-party integration platforms.

• Work with the QA team to optimize defect resolution.

• Be actively involved in business development activities to help identify and research opportunities for new/existing clients.

• Support Salesforce users, troubleshoot issues, and conduct user training sessions as needed.

• Develop and execute test plans to ensure the quality and reliability of Salesforce solutions.

• Assist in planning and executing Salesforce releases and upgrades.

• Monitor and optimize the performance of Salesforce applications.

• Provide system administration and development support of internal and customer-facing Salesforce environments, especially related to customized applications, user permissions, security settings, custom objects, and workflows, and be able to effectively communicate how to tackle problems and exceed our customers' requirements.

• Collaborate with various internal departments, including Marketing, Sales, Claims, and Information Management, to ensure the Salesforce environment supports the customers' needs relating to functionality and performance.

So are YOU our next Senior Salesforce Engineer? You are if you have…

• Bachelor’s Degree in Engineering, Computer Science, or Mathematics

• Experience with Salesforce Engineering

• Core understanding of CRM, its entities and ability to answer the WHY

• 5+ years of software development with 3+ years of hands-on Salesforce development experience

• Working knowledge of RESTful integrations

• Solution-focused. Takes the initiative to work effectively.

• Has the courage and confidence to change the financial industry

• Has a passion for innovative customer service and CRM solutions and technologies

• Has the confidence to work in a fast-paced working environment and continuously deliver value from inception to feedback

• Self-starter and able to work with ambiguity

• Has a service-oriented mindset and a willingness to support the team to ensure project success

• Attention to detail, highly organized, with an absolute focus on the quality of work

• Positive, self-starter attitude and desire to exceed expectations at every opportunity

• Develops constructive and cooperative working relationships with team-mates and stakeholders

• Thrives in a fast-paced, dynamic environment, welcoming challenges/opportunities

• Thrives to learn new technologies and expand Salesforce knowledge through Trailheads and Certifications

• Proactively exercise independent and sound judgment in solving problems and making decisions

• Competently follows specific instructions, guidelines, criteria, and protocols

• Experience in Service Cloud, Sales Cloud, and Community Cloud.

• Expertise in Apex: Extensive experience developing custom Apex Classes and Apex Triggers.

• Has an understanding of the Salesforce Development Lifecycle and the ability to implement applications across Salesforce environments such as Force.com, Heroku, etc.

• Expertise in Salesforce Lightning. Extensive experience developing Lightning Components with LWC or Aura.

• Expert-level understanding and implementation with design patterns and algorithms implemented in APEX and ES7 (OOP and OOAD on both languages)

• Experience with integration patterns with external systems via Salesforce callouts.

• Experience developing applications that interact with Salesforce via SOAP or REST APIs. Bonus for GraphQL.

• Understanding of Salesforce Governor Limits and Apex Development best practices.

• Experience with development tools like VSCode

• Experience with version control platforms like GitLab, GitHub, or Bitbucket.

• Familiar with CI/CD practices for automated integrations and testing of salesforce changes

• Familiar with testing practices like Test-Driven Development (TDD).
  

Sounds like you? Click below to apply!

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