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Banking Alliances Manager

Finn AI

Finn AI

Mexico · Remote
Posted on Saturday, March 4, 2023

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The role

The Banking Alliances Managers responsible for recruiting and nurturing partnerships with other technology companies within the Financial Services industry, who will refer or resell Glia’s offerings into their client base. Glia’s technology partner program is a central component of Glia’s growth strategy, and this position has high visibility.

Your main focus will be managing the ongoing relationships with a new and existing reseller partners in the LATAM region, with the objective of gaining mindshare with the partner’s organization and driving sales. This will include building deep relationships across multiple organizations with each partner, working with them to develop and execute on joint marketing, sales training, and product development programs, and assisting Glia’s sales team in executing on specific client deals. Please note that this is NOT a channel sales role.

What you’ll do:

  • Work closely with partners to build and execute joint go-to-market programs.
  • Promote and coordinate activity between partners and Glia technical staff to develop and showcase joint solutions.
  • Partner with Glia sales team to assist in progressing and closing deals with partners.
  • Spearhead deeper integrations between Glia and partner products, to increase the joint value proposition
  • Develop expertise in Glia capabilities and value proposition.


  • 5+ years of experience in Digital Banking/Financials and/or Call Center technology, focusing on alliances or channel sales.
  • Ability to conduct strategic engagements with executive-level staff.
  • Excellent phone, email, and social communication skills.
  • Experience developing and managing complex partnerships.
  • Strong organizational skills and ability to work with all areas of the organization.
  • BA/BS or related work experience.
  • English and Spanish speaking and written fluency is required

Bonus: Understanding of cloud software, contact center, and customer communications technology.


  • Glia stock options and competitive salary
  • Diversity: 18 languages and 15 countries represented.
  • Professional development support (trainings, courses, conferences, books, etc)
  • Transparent career development system
  • Different options for your working preferences (office, remote, flexible)
  • Access to all the latest tools and equipment you’ll need
  • Sports compensation, reimbursement for therapy, counseling sessions
  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
  • Generous referral bonuses

*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

*Want to know more about working at Glia? Check our Glia's Career FAQs