Learning & Development Specialist
Financeit
Who we are:
Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.
Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.
We are small enough that you can make an impact within the company and large enough to make an impact in the market.
Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.
About the role:
As a Learning & Development Specialist, you will be responsible for the development of educational material and organizing and conducting internal training sessions. You will work with each team in the company, but you will report directly to the Learning & Development Manager in Operations.
What you'll do:
- Liaise with department managers & team leads to determine training needs.
- Proactively identify training gaps across the organization.
- Design effective training programs.
- Develop training materials for employees, such as presentations, videos, and guides.
- Schedule and conduct training sessions.
- Measure & monitor the success of training programs.
- Ensure employees are fully trained on new processes & features prior to launch dates.
- Manage training resources in internal resource centres.