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Sales Development Representative



Sales & Business Development
United States · Canada · Mexico
Posted on Friday, June 28, 2024

Figment is the world’s leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figment’s institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.

We are a growth stage technology company – looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.

About the Role

As a Sales Associate you have an opportunity to join a growing team building Web 3 at the forefront of crypto and blockchain. Sales Associates identify and engage with prospective customers across the blockchain ecosystem who will benefit from Figment’s unique capabilities, and work with other team members across the business to close and onboard these customers. This is a rocket ship and you are part of the crew keeping it flying at warp speed!


Sales Development

  • Market and Account research
  • Craft compelling outbound cadences with high value content tailored to the needs of the segment
  • Execute outbound activity via email, messaging, and phone calls with the objective to book in-person meetings with Account Executive
  • Follow up and qualify inbound leads into the sales funnel
  • Collaborate with cross functional internal teams and share trends and feedback from North America’s unique customers, prospects, and partners
  • Assist with competitor analysis to better understand the differences in products and services being offered by various staking providers in the assigned region

Pipeline Hygiene

  • Collaborate with Account Executives and the Head of North America to support the sales process and selling Figment’s staking services across all networks
  • Create and nurture new leads and opportunities on behalf of the Account Executive
  • Assist Account Executive in pipeline development, forecasting revenue, and measuring targets
  • Assist Account Executive in record keeping, especially in Salesforce CRM

Customer Journey Support

  • Engage and communicate effectively with prospects, customers, and partners during their journey with Figment
  • Assist in responding to inbound customer requests. Track and help resolve customer pain points


  • 2+ years of relevant experience in a Business Development role
  • Past success of working with monthly, quarterly and annual sales targets.
  • Proven track record of inbound/outbound lead generation and filling the sales funnel with qualified leads.
  • Familiarity with Salesforce CRM, Google Suite, and sales engagement software such as, Outreach, Salesloft, etc. strongly preferred
  • Knowledge of and passion for the crypto & blockchain space.
  • Results oriented individual with a high EQ and love working with a growing team.

One of Figment’s core principles is “Making the Invisible Visible” - ensuring transparency and information sharing in all communication. Figment is committed to transparency regarding pay, benefits, and other compensation types for all internal roles as well as all roles being hired for.

Base Salary: The CAD base salary range for this position is CAD $75,000 - $90,000. The US base salary range for this position is USD $75,000 - $90,000. This range reflects base salary only, and does not include additional compensation or benefits. For candidates in other countries, the pay range will be disclosed upon your first interview with Figment (being a globally remote company, the list of salary ranges would simply be too long to note here!). The range displayed reflects the minimum and maximum range for a new hire across all Canada or the US. A candidate’s specific pay within the range will be determined by various factors including job-related skills, relevant education, and training.

Benefits: All employees of Figment receive the following competitive benefits. For candidates beyond Canada and the US, benefits will be outlined during your first interview with Figment.

  • 100% remote-first environment, with co-working spaces in our employee “hubs” across the globe for those who enjoy a hybrid model
  • 4 weeks of PTO that kick in day one, with an additional 1 week of flex days
  • Extended company-paid health benefits that kick in day one
  • Best in class parental leave and flexible arrangements
  • A home office stipend to create a space that you enjoy working in
  • Monthly Wifi reimbursement
  • A yearly Learning & Development budget
  • 401K (US) or RRSP match (Canada)
  • Stock Options in the company
  • Competitive bonus (based on company performance) that is distributed bi-annually - we believe that the company’s success should be shared with our employees often
    • For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment
  • Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!
  • A culture of honesty, professionalism and risk taking in a high-growth environment

See here for Figment's Privacy Policy and California Employee Privacy Policy.

Figment is a remote-first company operating with a global footprint across 12 countries. Are you interested in helping us build the future of digital assets?