Senior Product Manager, Support
Faire
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See open jobs at Faire.See open jobs similar to "Senior Product Manager, Support" Work In Tech.About Faire
Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
The Discovery pillar’s core mission is to make it easy and delightful for retailers to find brands and products their customers will love. This role will own product development of our Browse team, whose mandate is to help retailers go from ambiguous buying ideas to a set of products they are excited about. The Browse team owns Faire’s category and dimensional buying pages, for example Womens/Hats and Summer, respectively. Browse also owns narrow-down features, like filters, refinement models, and suggestions. The team collaborates closely with adjacent UX teams, and with the ML oriented Personalization team.
What you’ll do
- Become an expert on the retailer problems of finding brands and products that meet their needs, and in the opportunity surrounding them
- Partner with the cross functional team to craft impactful user experiences that retailers love
- Collaborate with our personalization team to specify and develop algorithms that will plug into these delightful experiences
- Deeply understand the roadmaps of adjacent Discovery pods to streamline the user experience and identify opportunities for collaboration
- Evaluate tradeoffs between solutions across user experience, velocity, and modularity
- Work with and learn from a broad range of world-class leaders across engineering, product management, data science, design, and operations
- Make decisions alongside company founders and the CEO
- Empower small businesses around the world to chase their dreams and invest in their local communities
Qualifications
- Bachelor’s degree or equivalent experience.
- You have 4+ years of experience in product at a high-growth tech startup or as a startup founder.
- You have experience building high scale products through state-of-the-art design, engineering, and data science.
- You have used ML/AI to solve business problems.
- You’re an extraordinarily fast learner. You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time.
- You are relentlessly resourceful. When something needs to get done, you always find a way to make it happen. Even when the work is hard, you power through it and execute with limited information and ambiguity.
- You are a creative problem-solver. You excel at identifying unintuitive solutions to tough problems.
- You are passionate. You are optimistic with a positive energy that other people draw upon.
- You care deeply about developing products and solutions that will create the best experience for our customers.
Salary Range
San Francisco*: the pay range for this role is $174,000-$239,500 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Faire’s flexible work model aims to meet the needs of our diverse employee community by making work more flexible, connected, and inclusive. Depending on the role and needs of the team, Faire employees have the flexibility to choose how they work–whether that’s mainly in the office, remotely, or a mix of both.
Roles that list only a country in the location are eligible for fully remote work in that country or in- office work at a Faire office in that country, provided employees are located in the registered country/province/state. Roles with only a city location are eligible for in-office or hybrid office work in that city. Our talent team will work with candidates to determine what locations and roles are eligible for each option.
Applications for this position will be accepted for a minimum of 30 days from the posting date.
Why you’ll love working at Faire
- We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
- We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
- We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
- We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)
This job is no longer accepting applications
See open jobs at Faire.See open jobs similar to "Senior Product Manager, Support" Work In Tech.