(Customer Service)

Sales & Business Development

Customer Service

Remote

Who we are: Elastic Path is on a mission to break through the barriers that prevent commerce leaders from delivering extraordinary shopping experiences. Today, that means making Composable Commerce accessible to all brands by reducing the cost, time, and overall risk of implementing and managing a multi-vendor approach. With Elastic Path, both business and tech teams are able to innovate on their own terms, fully embrace composability, and in turn, never compromise on what’s possible. Learn more at www.elasticpath.com.

Our culture is best described as supportive and driven. Our employees are passionate about what they do and work hard to achieve remarkable things. They are committed to the greater team, always willing to support others.

Our Vision (What the world will look like in 5-10 years): In the future, everyone will be empowered to bring brilliant commerce visions to life.

Our Mission (Who we serve, what we do, and how we do it daily): Our mission is to break through the barriers that prevent commerce leaders from delivering extraordinary shopping experiences.

Elastic Path is a remote-first global company with collaborative office hubs in Vancouver, Toronto, Boston, Newcastle upon Tyne, and Reading.

Our Company Values:

*Be Open* - Through a culture that fosters open feedback and collaboration, we help ourselves, each other, and our customers achieve the extraordinary. This means listening deeply, empathizing authentically, and responding thoughtfully.

*Be Remarkable* - Every day is a chance to bring our best. When things get tough, we keep going. When we make a commitment, we follow through. When something can be improved, we find it, own it, and fix it.

*Be the Customer* - When our customers win, we win. We lead, challenge, and guide them to achieve outcomes beyond their expectations. Every interaction is approached with empathy, integrity, and tenacity.

*Be the Team* - We are one team with many voices. With this ethos, success, failure, and credit are shared equally. We honor individual strengths while staying accountable to the whole.

Toronto, ON, Canada

Reading, UK

Markham, ON, Canada

Newcastle upon Tyne, UK

Vancouver, BC, Canada

north vancouver, bc, canada

Boston, MA, USA

Newcastle, UK

North Vancouver, BC, Canada

Elastic Path Software

Senior Customer Success Manager

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