Who we are

• urllo is the global leader in URL redirect technology
• Human-centered; we build technology, but we build it for people
• Focused on the long term; we are patient and intentional with our product strategy
• An accountable, adaptable, collaborative, creative and passionate team

Who you are

• An expert in
• • Translating business objectives and customer/market research into pragmatic technical product requirements
  • Stakeholder alignment
  • Organizing work and teams
  • Maintaining a clear path to support high velocity delivery
• Technology is second nature; our product sits in a very niche, highly technical space
• Comfortable and trustworthy representing urllo when meeting our customers
• Passionate about achieving the best outcome for the business and our customers
• Love solving unique, difficult, impactful problems with a collaborative, creative team
• Results- and outcomes- oriented with a strong attention to detail
• Not afraid to ask “why” and challenge the status quo (respectfully)
• Curious about AI and eager to find creative ways to use it to accelerate our success
• Enjoy working in small - but mighty - teams where everyone wears many hats
• A team player; willing to take on less glamorous - but necessary - tasks, as needed

What you’ll do

• Serve as our product champion
• • Engage with cross-functional stakeholders to define business outcomes
  • Conduct and articulate data analysis and customer/market research
  • Translate business outcomes & customer/market research to technical product requirements
  • Collaborate with design and development to deliver performant products
  • Lead development cycles / ceremonies
  • Be the go-to person for product decisions, engaging other internal stakeholders where necessary
  • Conduct QA/UAT
• Manage non-product (such as internal business improvement or outsourced development) projects, as required
• Oversee sub-contractors, managing scope, schedule, budget, as required

Outcomes

• Strong alignment between business requirements, market demands and product development
• Accelerated, iterative delivery
• New AI initiatives fueling our velocity (across the business)

Experience

• Required
• • 5+ years in B2B SaaS as a product owner, product manager, project manager, business analyst or similar
  • 2+ years in a customer-facing role
  • Proven ability to work in a highly technical domain with technical stakeholders
  • Strong written and verbal communications skills with a proficiency in business-oriented English
  • Tools: Atlassian (Jira and affiliated tools), miro, video transcription and data summary / analysis tools
• Valuable
• • First-hand computer science / software development experience
  • PMP, or similar, designation
  • Understanding of DNS, edge/CDN infrastructure and/or UX/UI
  • Tools: AI tools, Figma, MixPanel, Chargebee

Do you feel confident that you are who we are looking for and that you can deliver the outcomes, but your experience differs from the above? We are open to hearing your story and how you will leverage your experience in other areas (such as Technical Sales, Customer Success or Software Development) to do so. Be sure to include this narrative in your application.

Contract specifics

• Location: Calgary (hybrid; some in-office presence is expected)
• Commencement: June/July 2025
• Duration: 10-14 months
• Estimated 20 hours per week
• Possibility of contract to hire, depending on utilization and outcomes