Job Description: Field Technician, Richmond, VA

Dropbike
Dropbike

Posted on Sep 15, 2026

In partnership with the City of Richmond, Drop Mobility operates Richmond’s bike share system, providing convenient and sustainable transportation options for residents and visitors.

Why You?

Your excitement for outdoor work and passion for bikes makes you an ideal candidate to deliver top notch e-bike fleet maintenance to the residents and visitors of Richmond, VA. You are able to problem solve and pivot quickly to respond to the needs of the riders, and the bikes on the ground. You are looking for fun, fulfilling work focussed on ensuring that the bikes are in good repair, have ample battery charge, are balanced throughout the communities, and ready to get riders to their destinations. You have a good driving record, the stamina to lift and move bikes throughout the workday and previous experience working with bicycles.

Detailed Role Description

You will be responsible for implementing all aspects of the shared e-bike operations, including visiting bikes in the communities to retrieve, relocate, repair and recharge them as necessary. You will work with a local Fleet Manager to plan routes, achieve fleet wide maintenance goals and optimize the system on a daily basis. This role is local to Richmond, VA and reports to a local Operations Manager. Success in this role will require:

  • Balancing and cleaning bicycles in the field, ensuring e-bikes are available in good repair with charged batteries
  • Identifying opportunities for improved efficiency in hub visits and maintenance routes
  • Ability to identify repair needs and accurately triage damaged equipment
  • Developing comprehensive knowledge of the system to aid users in signup and rental processes
  • The ability to work autonomously and adapt workflow in response to changes in the field

    • What You Bring

  • Experience in transportation, rental or sport adjacent industries
  • Knowledge of bicycles and bike maintenance
  • Local knowledge of Ossining, NY and its surrounding area
  • Strong communication and organizational skills: daily, proactive, communication and liaising with managers and customer service
  • Exposure to warehouse environments
  • Passion for bikes and the outdoors
  • Valid driver’s license and ability to meet company driving requirements. (MVR required)
  • Ability to safely lift, move, and handle bicycles, batteries, tools, and equipment weighing up to 75 pounds.

    • Equal opportunity

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    See more open positions at Dropbike