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Production & Field Services Technician



Multiple locations
Posted on Tuesday, June 11, 2024

About us:

We are an innovative technology service provider to the transportation industry across North America. We are disrupting the commercial trucking industry by delivering unsurpassed time-saving and cost-effective technology solutions to commercial vehicle operators and carriers throughout the United States and Canada. We are on a mission to revolutionize highway safety and efficiency and we are looking for great talent to be part of our success story!

About you:

You are an organized and safety-focused electronics technician with a strong mechanical aptitude. Your technical expertise, combined with your love of solving problems, are the perfect combination to build and test our systems and perform onsite equipment installation, maintenance, and system upgrades at our customer sites.

About the Role:

In this role, you will support projects involving multiple components, ranging from assisting with civil construction to custom software implementation, electronic hardware installations, and preventative maintenance. This role provides a great combination of Edmonton-based, onsite work and travelling in the field.

Reports to: Production Manager

Location: Head office, Edmonton Alberta

Travel: approx. 50% of the time

Key accountabilities include but are not limited to

Fulfill a wide range of functional electrical tasks on Drivewyze Infrastructure systems. This includes:

  • Building and assembling components, isolating malfunctions, coordinating repair activities, and replacing power service points.
  • Monitoring, testing, troubleshooting, and repairing systems, equipment, and components.
  • Utilizing diagnostic and utility software to locate problems and repair system equipment.
  • Evaluating and performing repairs, removal/installations, preventative maintenance, and performing emergency repairs at site locations when needed.
  • Fulfill in-house and onsite testing procedures quality assurance checks on a variety of instruments, such as digital camera systems, traffic control systems, dynamic message signs, inductive vehicle detection systems, power service assemblies.
  • Recommend changes and modifications, and safely complete changes for effective system operation.
  • Supporting new system installations and system expansions, partnering with other technicians, external contractors, and agencies. This includes participating in the layout, modification, and fabrication of IIS components used in the field.
  • Adhere to pertinent federal, state, provincial, and local laws, codes, regulations, and traffic control guidelines.
  • Complete as-built markups and corrections to schematics and blueprints.
  • Establish and maintain effective working relationships with internal and external stakeholders.
  • Maintain accurate and up-to-date system records, work tracking records, and documentation.

Job Requirements:

  • At least 3+ years of experience installing, repairing, and maintaining networking, CCTV, ITS, and/or traffic control systems. Familiarity with networking alarm system installations is an asset.
  • Specialized training in electronics, networking, alarm, and/or CCTV systems.
  • Previous experience in troubleshooting, repairing, and maintaining complex control systems, ideally within the transportation sector.
  • Knowledge of tools, equipment, practices, and methods used in installing, maintaining, testing, and repairing electronic solid-state camera and illuminator systems, roadside electronic, and associated equipment.
  • Strong verbal and written communication skills and the ability to work independently with little supervision.
  • Possession of a valid driver’s license on the date of application is a requirement. Possession of valid fall arrest and/or elevated platform certification is an asset.

Job physical requirements include:

  • Walking, bending, lifting, repetitive motion, use of hand tools, and test equipment.
  • Driving short and long distances.
  • Operating assigned equipment.
  • Handling equipment up to 50 lbs.
  • Climbing ladders with up to 50 lbs.
  • Possible overnight installation.
  • Working from heights, possession of fall arrest, and elevated platform training would be an asset.

Additional Information:

  • The role will be based in our production shop located in Edmonton and is expected to travel up to 50% of the time to various sites. Travel requirements may come up unexpectedly and may fluctuate based on demand.
  • Travel within Canada and United States is required. Security clearances must be obtainable for international and domestic travel.
  • Must be willing to work days, evenings, and weekend shifts as well as rotating shifts on an on-call schedule as needed.
  • Must have a valid driver’s license and clean driver's record.

Let’s talk compensation and perks:

  • Comprehensive benefits plan
  • Employee stock options
  • Open vacation program with unlimited vacation days
  • Inclusive, collaborative culture.
  • Employee recognition & employee referral program
  • Social initiatives and battles in the office - pickle ball, basketball, ping pong, foosball, darts, you name your game!

Work with us because you believe in what we do.

Want to be part of a team whose mission is to save lives by reducing commercial transportation fatalities? How about being part of a tech company that continues to disrupt industry with new ideas?

Although technically, we have been in business for almost 20 years, we are proud to have maintained a start-up feel with each team member acting like owners modeling our values:

  • Create Exceptional Experiences. Think like a customer, colleague, partner, and stakeholder. Strive to go above and beyond and have a positive impact on others.
  • Drive to Succeed. Be purposeful and accountable. Persevere through challenges and seek ways to enable success. Operate with speed, agility, and excellence.
  • Empower and Lead. Take the initiative and be proactive. Identify problems quickly and help tackle them. Have a voice, share ideas, and give constructive feedback. Encourage others to do the same.
  • Disrupt Creatively. Be curious, explore ideas without bias, and fearlessly try new things. Foster innovation with diversity of thought. Merit ideas, not titles, and learn from failure.
  • Cultivate Relationships. Build credibility and influence with integrity, honesty, and commitment. Seek win-win outcomes and lead with transparency and high ethical standards.
  • Raise the Bar. Continually improve and grow. Build for the future, develop capability, and help others to learn. Take risks and aim high. Don’t iterate when you can change the game.
  • Play as a Team. Navigate with genuine, care, respect, and inclusiveness. Create momentum through collaborative partnerships. Celebrate successes and have fun.

Our Journey and Culture:

As an organization, our innovative and collaborative culture is woven into the fabric of our DNA and seen through our interactions with one another. Our teams work together to solve problems that have a real-world impact, with all voices being heard at the table, and we believe respectful and inclusive idea-sharing is fundamental to our ability to continue to push into uncharted territories. Our roots are deep with almost 20 years of cultivating relationships and expertise, and our footprint across North America is a testimony of our ability to disrupt the industry and change the game. Our incredible journey has been built with teamwork, creativity, and humbly brilliant people ready and willing to explore new possibilities together.

Drivewyze is an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.