Salesforce Technical Architect
Dooly
Responsibilities of a Salesforce Technical Architect:
- Lead technical design sessions, define and document Salesforce-based solutions, and create architectural blueprints that align with product goals and bridge gaps between current and target states.
- Provide oversight and governance for engineering projects, offering technical guidance and mentorship to development teams to ensure adherence to architectural standards and best practices.
- Design and develop custom solutions using Salesforce technologies such as Apex, Visualforce, Lightning Components, and Lightning Web Components.
- Collaborate with stakeholders to gather and analyze requirements, and translate them into technical specifications.
- Provide technical guidance and mentorship to development teams, ensuring adherence to Salesforce best practices and coding standards.
- Help define coding standards and lead code reviews to ensure quality, performance, and use of proper design patterns for scalable and maintainable Salesforce solutions
- Stay current with Salesforce releases, features, and industry trends, and evaluate their potential impact on our solutions.
- Lead technical discussions and present solution designs to both technical and non-technical stakeholders.
- Drive continuous improvement initiatives to enhance our development processes and methodologies.
We would love to work with you if you have:
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
- 9+ years of CRM experience, with at least 6 years on the Salesforce platform.
- Salesforce certifications: Application Architect & System Architect required. CTA - Highly preferred.
- Deep expertise across the Salesforce suite: Sales, Service, Marketing, and Experience (Community) Clouds.
- Proven ability to design performant, scalable Salesforce solutions for large data volumes.
- Strong understanding of data architecture, sharing models, visibility rules, and platform limits.
- Proficiency in Salesforce development (Apex, Visualforce, Lightning Components, LWC).
- Experience with Salesforce integration patterns and tools (REST/SOAP APIs, middleware like MuleSoft or Dell Boomi).
- Working knowledge of cloud storage and eventing platforms (Azure Event Hub, AWS S3).
- Familiarity with release and environment management, version control, and CI/CD workflows.
- Experience with Agile methodologies and tools (e.g., JIRA, Scrum).
- Preferred: Experience with containerized and microservices-based architectures (e.g., Docker, Kubernetes, Kafka, MQTT).
Salesforce Platform Expertise
- Expert-level knowledge of the Salesforce product suite: Sales Cloud, Service Cloud, Experience Cloud, Agentforce, and Data Cloud
- Deep experience with Salesforce development technologies: Apex, Visualforce, Lightning Components, and LWC
- Strong understanding of: Data sharing, record visibility, and platform architecture
- Integration patterns: REST/SOAP APIs, Platform Events, Named Credentials
AI & Data Architecture
- Proven experience designing and deploying AI/ML solutions integrated with Salesforce (3+ years).
- Strong knowledge of AI architecture, including pipeline design, model lifecycle (versioning, retraining, explainability), and operational monitoring.
- Einstein GPT, Einstein Discovery, CRM Analytics, and Salesforce Data Cloud
- Generative AI, NLP, and predictive modeling use cases
- Proficient in AI/ML frameworks and programming languages (e.g., Python, TensorFlow, PyTorch).
- Understanding of data management, big data platforms, and data privacy/compliance (e.g., GDPR, HIPAA).
Infrastructure & DevOps
- Familiarity with cloud platforms (Azure, AWS) and storage solutions (e.g., Event Hub, S3, Blob Storage).
- Knowledge of environment and release management: Version control, deployment pipelines, and CI/CD best practices
- Preferred: Experience with containerized environments (Kubernetes, ECS, Docker)
- Preferred: Exposure to microservice messaging platforms (Kafka, MQTT)
Agile & Delivery
- Comfortable working in agile environments using tools like JIRA, Confluence, and Git-based workflows.
- Strong collaboration and communication skills for working across cross-functional teams and translating technical solutions into business value.
