Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

About the Opportunity:

The Group Product Manager, Admin Experience is a director-level product leader responsible for shaping and delivering the end-to-end admin experience across Docebo’s ecosystem. This role owns the vision and execution for how administrators configure, manage and automate processes, ensuring a cohesive and scalable admin experience across all key capability areas - including:

• Identity & Access Management

• Learning configuration & delivery framework

• Ecommerce

• Automation & Notification Engines

• Extended Enterprise (Multi-domain governance)

Managing a team of Product Managers and Product Owners, this leader sets strategy, drives cross-functional execution, and ensures that an admin-first mindset is consistently applied across domains that both do and do not report directly into their org. The role is accountable for adoption, engagement, satisfaction, and business impact accross all admin-facing surfaces, while supporting North Star metrics and KPIs for each product area under their remit.

This is a highly visible role partnering closely with Product, Design, Engineering, Intelligence, AI and Go-to-Market teams to make Docebo the most intuitive, scalable, and intelligent learning platform for administrators worldwide.

Primary responsibilities, including but not limited to

• Own the Admin Experience strategy
  Define and continuously refine a coherent strategy for the admin experience across all key capability areas (Identity & Access Management, Learning configuration & delivery framework, Ecommerce, Automation & Notification Engines, Extended Enterprise) ensuring each surface reinforces a unified admin-first vision.
  

• Lead and Develop a High-Performing Product Team
  Manage and mentor a team of Product Managers/Product Owners, providing clear outcomes, coaching, and career growth. Ensure the team operates as a cohesive group that shares standards, tools, and practices for discovery, experimentation, and delivery.
  

• Act as the single-threaded leader for Admin Experience across Docebo
  While directly owning specific domains (Identity & Access Management, Learning configuration & delivery framework, Ecommerce, Automation & Notification Engines, Extended Enterprise) act as the overall steward for admin experience quality across the entire Docebo platform, including areas that report into other product lines or leaders.
  

• Drive adoption, engagement for key admin surfaces
  Define and own targets for adoption and active usage of admin-facing experiences, partnering with other product leaders where needed.
  

• Own admin satisfaction and qualitative understanding of experience quality
  Establish and maintain mechanisms (NPS, CSAT, usability testing, interviews, community feedback) to measure admin satisfaction and sentiment across surfaces. Ensure insights are systematically translated into roadmap decisions and design improvements.
  

• Ensure cross-surface consistency and quality
  Partner with Content, Intelligence and Learner Experience teams to deliver a consistent, modern, and accessible admin interface, covering navigation patterns, visual language, interaction models, and core behaviours (e.g., how admin create a course, enroll learners, set notifications…).
  

• Align admin experience with AI and intelligence strategy
  Collaborate with Data and AI teams to embed AI into the administators experience in ways that are contextual, trustworthy, and measurable.
  

• Guide roadmaps for core admin domains
  Own and coordinate multi-quarter roadmaps for core admin domains such as:

  • Admin experience and navigation

  • Identity & Access Management and User governance

  • Learning configuration & delivery framework

  • Ecommerce

  • Automation & Notification Engines

  • Extended Enterprise

Ensure that these roadmaps are sequenced to deliver compounding value, reduce fragmentation, and support platform-wide objectives.

• Support and extend North Star metrics and KPIs for each team
  Partner with each PM/PO in the group to define clear North Stars and supporting KPIs (e.g. activation/adoption for specific surfaces), and hold the team accountable for learning, experimentation, and delivery against those goals.
  

• Champion discovery, experimentation, and design excellence
  Set expectations and frameworks for continuous discovery, experiment design, and UX quality within the Administrator Experience group. Partner closely with Design leadership to secure appropriate design capacity and to uphold high standards for interaction and visual design.
  

• Drive cross-functional alignment and communication
  Act as the primary product counterpart for Engineering Managers, Design Leads, and cross-functional partners (e.g., CX, Sales, Support, Marketing) in all matters related to the admin experience. Provide clear communication on priorities, trade-offs, and outcomes to both executive and frontline stakeholders.
  

• Represent Docebo’s admin experience internally and externally
  Serve as a visible evangelist for the admin strategy with executives, customers, partners, and at select external events. Translate complex product direction into clear narratives that support sales, customer success, and partner enablement.

What it takes to be successful

• Strategic and systems thinking
  You can connect long-term vision with pragmatic sequencing, seeing how changes in one surface impact others and the broader platform strategy. You are comfortable making trade-offs that balance innovation, reliability, and operational constraints.
  

• Admin-obsessed product leadership
  Deep empathy for platform administrators and a strong perspective on what makes complex enterprise systems intuitive, scalable, and efficient
  

• Strong people leadership and coaching
  You have managed and grown Product Managers and/or Product Owners, helping them sharpen strategy, improve discovery and execution, and develop as leaders. You create clarity, set high standards, and give your team space and support to do their best work.
  

• Data-informed, outcome-driven mindset
  You are fluent in designing and interpreting product metrics - adoption, engagement, satisfaction - and you use them alongside qualitative insights to drive prioritization and evaluate impact.
  

• Cross-functional influence and communication
  You are skilled at partnering with Engineering, Design, Intelligence, and Go-to-Market teams, and at influencing leaders and peers who do not report to you. You communicate clearly at all altitudes: from executive strategy to implementation details.
  

• Comfort with ambiguity and change
  You thrive in evolving environments where strategy, org structures, and technology are shifting. You can bring stability and focus to your team while adapting plans as new information emerges.

Requirements

• Bachelor’s degree in Business, Computer Science, Engineering, Human-Computer Interaction, or a related field; or equivalent professional experience.

• 8–10+ years of progressive experience in Product Management within B2B SaaS or technology-driven environments.

• 3+ years in a formal product leadership role, guiding a group of Product Managers and/or Product Owners.

• Experience with learner-facing or consumer-like experiences (e.g., learning platforms, HR tech, productivity tools, or other engagement-centric products).

• Exposure to AI-powered user experiences such as search, recommendations, or assistants, and an understanding of how to apply them responsibly and measurably in product contexts.

• Experience with Identity Management (SSO, authentication) and/or e-commerce systems is a plus.

• Comfortable working with data tooling and analytics to define, track, and act on product metrics.

Our Total Rewards Philosophy 🎉

Recognizing and rewarding the outcomes and behaviours that shape the future of learning.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
  

Our Promise to You 😍

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.

• Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.

• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!

• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!

• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

• Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only).

• Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.

About Docebo 💙

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.

Compensation Range: CA$171K - CA$221K