Senior Talent Acquisition Operations & Programs Lead
Docebo
People & HR, Operations
Toronto, ON, Canada
Posted on Oct 17, 2025
Artificial Intelligence. Actual Impact.
At Docebo, AI isn’t just a buzzword — it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower).
We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people — not just in theory — you're in the right place.
Still thinking it over? At Docebo, values aren’t just posters on the wall — they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn.
About This Opportunity:
Senior Talent Acquisition Operations & Programs Lead
[AKA: The Wizard Behind the Curtain of a World-Class Hiring Engine]
Docebo is transforming and growing—and so is our Talent Acquisition (TA) team. We're on the hunt for a detail-obsessed, process-loving, data-driven superstar to help power our hiring machine from the inside out. If you're passionate about turning complex systems into smooth, high-performing engines and love helping great people find their dream roles, keep reading.
This isn’t your typical behind-the-scenes ops role—we’re looking for someone who can see the big picture and sweat the small stuff. From optimizing our ATS to launching high-impact employer branding campaigns, you’ll be a strategic partner, project manager, systems guru, and go-to person for all things TA operations.
What You’ll Focus on
- Operations & Systems – You’re the glue that keeps it all together
- Be the ultimate Ashby ATS pro—implement, own, and continuously improve our TA tech stack to keep things running like a well-oiled machine
- Streamline workflows, ensure data accuracy, and make life easier for recruiters, hiring managers, and HR partners
- Build slick documentation, clear SOPs, and intuitive training programs so everyone’s in the know
- Troubleshoot like a champ and keep approvals, requisitions, and audits in check
- Keep our processes compliant, consistent, and scalable
- Create and manage dashboards and reports that go beyond the basics—turn data into action
- Collaborate with Finance and the VP of TA to shape hiring forecasts, workforce plans, and capacity modelling
- Handle ad hoc reporting like a pro—from board updates to open req reports—your wizardry knows no limits
- Partner with Marketing, Employee Success, and TA leaders to craft campaigns that tell Docebo’s story and attract top talent across the globe
- Build, refresh and keep our career site and recruitment content fresh, fun, and on-brand
- Track what’s working, what’s not, and optimize for impact—because good vibes + great results = win
- Be the bridge between HR, Finance, and business leaders—aligning processes with company goals
- Manage vendor partnerships, purchase orders, and contracts like a boss
- Handle requisition changes, budget alignment, and hiring plan updates with precision
- Lead the charge on high-impact TA initiatives—from interview redesigns to tech rollouts
- Keep timelines tight, stakeholders engaged, and change smooth and sticky
- Drive programs from idea to reality and measure what matters
- Provide operational superpowers to recruiters, hiring managers, and HRBPs
- Manage referral bonuses and make sure documentation is clean and compliant
- Keep our TA toolkit sharp—up-to-date offer letters, templates, training guides, and dashboards included
Analytics & Insights – You bring the numbers to life
Employer Brand & Recruitment Marketing – Make us the place to work
Cross-Functional Collab & Procurement – You speak fluent “interdepartmental”
Program & Project Management – Own the big moves
Support & Enablement – Be the team’s secret weapon
What Skills You’ll Bring to this Role
- (...these are required of all candidates so that we can be wildly successful together)
- You’ve Been there, Done that and Ideally want to do some things differently – You’ve got 7+ years of Talent Acquisition Ops experience, in a fast-moving SaaS or high-growth tech company environment. Scaling lots of divergent processes into a smoothly operating and well oiled machine? You’ve done it before—and you’re ready (and excited!) to do it again.
- ATS? More Like BFF. You don’t just use an ATS—you own it. You’ve optimized them, implemented them (bonus points if you’ve done it with Ashby), and turned clunky workflows into silky-smooth recruiting magic.
- Brand Storyteller Meets Strategic Collaborator - You’ve got a keen eye for recruitment marketing and employer branding—and you know how to work across teams to bring it all to life. You love telling stories, evangelizing about Docebo’s mission and inviting candidates into Docebo through this work.
- Data Is Your Love Language - Dashboards, metrics, insights—you see the story behind the numbers and use it to influence TA strategy, unlock recruiter efficiency and make great decisions like a boss.
- Workforce Planning Ninja - Headcount forecasting, capacity planning, partnering with Finance—you know how to align hiring goals with internal stakeholders to manage our hiring plans without breaking a sweat.
- Project Manager & Change Champion - You’ve led cross-functional projects from kickoff to completion, navigating change management with a mix of strategy, structure, and a whole lot of get-it-done energy. You are deeply organized, an incredible communicator, experienced in leading cross functional teams to build and deliver exceptional candidate and new hire programs. (Bonus: You’ve led the rebuild and redesign of Onboarding Programs and have stories to tell us about it!)
- Tech-Savvy & AI Innovation-Curious - You have experience with AI-powered recruiting tools and have implemented emerging tech trends to change up the status quo—you're always looking for smarter, faster ways to level up the TA game.
Who you are and how you Operate:
- At Docebo, who you are and how you operate matters just as much as the skills you have and the work you do. That’s why we’re we are starting here and we are excited to welcome a deeply experienced, amazing candidate into our team who brings the following traits to our team and this role:
- Fun, Passion & Energy → You bring enthusiasm, fun positivity and drive to every interaction, inspiring others and creating contagious momentum
- Grit & Resilience → You’re deeply committed to working through challenges, you adapt quickly with an agile, growth mindset and you’re constantly asking yourself, “How can I keep moving forward to keep growing and learning”.
- Customer-Obsessed → You keep others at the centre of decisions, always striving to deliver value and a great experience for those that you work with and in service of. For this role, that is our hiring teams, our recruiters and our candidates, along with all Docebians.
- Active Problem Solver → You get it done! You are excited about solving challenges and bring a solution oriented mindset to any obstacles you face. You embody creativity and ownership and always seek to find solutions that move us forward- together.
- AI-First & Innovative Mindset → You are curious about new technologies and embrace them with curiosity. You are excited about leveraging AI and innovative approaches to “how technology can influence and shape our work” to drive smarter solutions, and stay ahead of the curve.
When we find that special talent that aligns with our values and ways of working, we don’t just invite you to join our company or our team — we welcome you to help shape a thriving culture that delivers lasting success for our customers and a sense of belonging for each other.
Why You'll Love This Role
- You’re helping shape the future of a growing global company and unlocking excellence through innovation, creativity and incredible experiences. This role is for someone who thrives on structure and creativity, loves empowering others, and is always asking, “How can we do this better?”
- If you're a systems thinker, a process ninja, and someone who gets a thrill from making things work smarter—not harder—you just found your next adventure. We can’t wait to meet you!
#LI - Hybrid
Benefits & Perks 😍
-Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you
-Employee Share Purchase Plan
-Career progression/internal mobility opportunities
-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
-WeWork partnership and “Work from Anywhere” program
Hybrid Office Model 🏢
We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.
About Docebo 💙
Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.
Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations
(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.
