Principal Solution Architect
Docebo
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Responsibilities:
- Lead and architect the most complex, high-value, or strategically significant pre-sales and customer solution requirements. Owning the technical direction for strategic opportunities and, where appropriate, supporting the wider Solution Architecture team on their own engagements.
- Serve as an escalation point for technical solutioning pre-sales risks and critical customer engagements.
- Provide ongoing coaching, mentorship, and development support to Solutions Architects and Customer Sales Engineers.
- Design and lead technical enablement initiatives, knowledge-sharing sessions, and architecture reviews.
- Act as a senior contributor in cross-functional working groups (Product, Security, Professional Services) to align solutions with Docebo's business needs.
- Provide strategic feedback to Product Management based on industry trends, customer challenges, and architectural patterns encountered in the field.
- Engage in go-to-market planning for new features or services requiring complex solution positioning.
- Contribute to defining architectural standards, reusable design patterns, or materials for the SA team.
- Represent Docebo in customer-facing executive briefings, technical advisory sessions, and industry events where technical leadership is critical.
- Review and validate complex Statements of Work (SOWs), ensuring technical feasibility and alignment with product capabilities and services.
- Proactively identify systemic risks in sales opportunities or deployments and drive resolution plans.
Requirements:
- Significant experience in Solutions Architecture, Pre-Sales Engineering, or equivalent technical leadership roles
- Experience in SaaS or Enterprise Software. HCM or Learning is a plus!
- Proven expertise in designing enterprise-grade solutions involving APIs, integration frameworks, SSO, security protocols (OAuth, SAML), and cloud architecture.
- Demonstrated experience mentoring and developing technical teams with/without formal people management responsibilities.
- Strong knowledge of data privacy, compliance frameworks, and regulatory landscapes (GDPR, ISO27001, SOC2).
- Exceptional communication skills, able to influence technical and non-technical stakeholders including C-Level executives.
- Experience authoring SOWs, RFIs/RFPs, and engaging in complex contract negotiations from a technical standpoint.
- Fluent English but other European languages is a big plus!
- Experience working in complex SaaS sales cycles with multi-year enterprise deals.
- Ability to travel up to 30%
This job is no longer accepting applications
See open jobs at Docebo.See open jobs similar to "Principal Solution Architect" Work In Tech.