At Docebo, AI isn’t just a buzzword — it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower).

We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people — not just in theory — you're in the right place.

Still thinking it over? At Docebo, values aren’t just posters on the wall — they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn.

About This Opportunity:

As a member of the Revenue Strategy and Operations function, the Revenue Operations Specialist has a passion for the intersection of process and technology. They play a critical role in driving efficiency and productivity for our customer facing teams across Revenue, primarily Account Executive (AE) and Account Management (AM) functions in EMEA.

The successful candidate will focus on creating relationships with business leaders in AE & AM to align resources, projects, and processes to their goals. The individual will partner with stakeholders across Docebo including Systems, Business Intelligence, IT, Finance and Enablement teams.

This is an ideal opportunity for a seasoned Ops professional that is solution-oriented and possesses stellar communication and collaboration skills.

Responsibilities:

Develop and implement strategic initiatives within AE & AM org to support expansion of operating segments and achieve company objectives
Support annual revenue planning process: collaborate stakeholders in the field to ensure AE & AM goals and targets are set with input from the field and aligned to the overall company goals
Provide insights to help shape the strategic direction of the AE & AM functions at Docebo
Analyze existing business processes and identify areas for improvement in terms of efficiency, cost-effectiveness, and scalability
Collaborate with members of Rev Strategy and Ops team to implement process improvements related to AE & AM engine including but not limited to sales stages, handoffs, account assignments, and account replenishment.
Own process documentation and governance
Assist in the Rules of Engagement management including user adherence
Act as project manager on major process optimization initiatives, managing change and ensuring adoption
Track progress of projects, identifying key risks and mitigation plans
Manage communications for Revenue Operations projects related to the AE & AM function
Draft and socialize enablement plans in partnership with Revenue Enablement function
Work with Corporate Strategy and Business Intelligence teams to build reporting required to run the business and make key operational decisions and recommendations
Build a reporting dashboard on AE & AM productivity, key sales metrics for operational management of the business (CRMA)
Maintain clean CRM data: manage data integrity of CRM and pipeline across our different tools and reporting
Evaluate performance of tech stack (as selected by Systems team) to ensure all tools are working as intended. Where applicable, work with Enablement team to ensure all of Revenue is using tool as designed, based on their roles and responsibilities

Requirements:

Previous experience in sales operations or a similar role at a high-growth company, ideally B2B SaaS
Experience with organizational change management
Deep knowledge of Salesforce is required
Experience with a large tech stack and technical ability to optimize systems integrations
Experience with stakeholder management
Resourceful and good research skills, who would thrive in a fast-paced, data-driven environment
Comfortable with ambiguity associated with a fast-moving business and international environment.
Ability to manage multiple projects simultaneously and proactively provide updates
Impeccable time management and organizational skills.

#LI-Hybrid

Benefits & Perks 😍

-Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you

-Employee Share Purchase Plan

-Career progression/internal mobility opportunities

-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)

-WeWork partnership and “Work from Anywhere” program

Hybrid Office Model 🏢

We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.

About Docebo 💙

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations

(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.

Apply now

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