About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as Talent Acquisition Specialist (Service Operations)

Reporting to Lisa Marie De Luca, Team Lead, Talent Acquisition, you will contribute to high-volume recruitment for our member-facing operational roles and continuously elevate Dialogue as an employer of choice, all while ensuring compliance with our established policies.

What you'll be doing

• Immediate Impact: You dive into existing pipelines and start delivering shortlists within your first week.
• High-Volume Velocity: You maintain a "baseline" of 7-8 quality phone screens per day.
• Operational Rigor: You manage the full-cycle recruitment process efficiently, ensuring no candidate is left behind in a fast-moving funnel.
• Contribute to continuous improvement initiatives, such as the implementation of new tools, processes, and automation
• Improve Dialogue’s brand awareness by attending or coordinating hiring and networking events

We'd love to hear from you if you have

• 2+ years of experience in a high-volume recruitment environment (agency or fast-growing tech/healthcare).
• Fluency in French is required, as you will be hiring for our operations across all of Canada and Quebec.
• A proven track record of hitting aggressive hiring targets within fixed timelines.
• The ability to thrive in a fast-paced environment with minimal ramp-up time.
• A high level of autonomy
• Strong communication skills
  
  Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.
  
  

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up