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Risk Manager



Montreal, QC, Canada
Posted on Thursday, June 13, 2024

Your role as Risk Manager

Reporting to Aiham Zawahreh, Director of RIsk & Compliance, you will support Dialogue (a subsidiary of Sun Life) in meeting its objectives by designing and implementing risk & compliance processes. You will support the organization in understanding and managing its risks, shaping Dialogue’s risk and compliance management capabilities to safeguard our business, clients, members, and partners. Your expertise will enable the business to navigate complex risk landscapes effectively. The candidate needs to have breadth in their experience and the ability to dive deep in certain risk domains when required

What you’ll be doing:

  • Designing and deploying risk management policies, processes, training and tools for a variety of risks : Business continuity, third party risk management, information management, governance, etc.
  • Supporting the business in identifying and evaluating risks and controls, and defining improvements
  • Supporting the implementation of new or updated risk and compliance requirements by assessing their impact on business areas and aiding in the design and maintenance of processes/controls.
  • Providing risk consulting expertise and operational support through risk reviews for key business projects, digital initiatives, questions, and process changes
  • Conducting periodic monitoring controls and compliance reviews
  • Monitoring and tracking status of risk issues and activities
  • Building and presenting risk reporting by synthesizing findings and proposing strategic risk recommendations to business partners and management
  • Maintaining strong/effective working relationships with all business partners
  • Provide operational support for various risk & compliance questions
  • Supporting in Audits (internal & external) and third party questionnaires

We'd love to hear from you if you have:

  • Experience in various (3+) risk and compliance management practices (Business continuity, third party risk, information management, Model end-user computing, governance, compliance, etc)
  • Great project and stakeholder management skills
  • 4 years of experience in risk management, with experience in heavily regulated industry
  • Some experience and interest in compliance
  • General knowledge of the financial services industry and related Canadian regulation would be an asset (namely AMF or OSFI)
  • A bachelor’s degree in a relevant field

Please note that as we operate across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered!

  • A fully funded benefits plan, including a wellness reimbursement program
  • Unlimited access to a variety of Dialogue’s programs for you and your immediate family
  • 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
  • A hybrid work approach that involves 3 days per week in our beautiful Montreal or Toronto offices
  • Access to a custom learning program, including an allocated budget for continuous external training
  • Short and long-term incentive plans
  • An optional parental benefits program
  • Qualifying permanent and part-time employees are eligible for a Group Retirement Savings Program (GRSP) with a matching employer contribution from their first day at Dialogue, in accordance with policy terms

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:


Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact