Senior Specialist, Learning & Development Experience (Toronto, ON, CA, M5H 0A9)
CAD 69k-114k / year
Job Type: Permanent
Work Model: Hybrid
Reference code: 133694
Primary Location: Toronto, ON
All Available Locations: Toronto, ON
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
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The Senior Specialist, Learning & Development will play a key role within the Strategic Projects & Design team, leading the design and delivery of impactful learning programs aligned to Deloitte's strategic priorities. This role is ideal for someone who thrives in ambiguity, takes initiative, and brings creative thinking to complex learning and business challenges.
What will your typical day look like?
This individual will contribute to end-to-end learning initiatives. While we leverage a variety of learning modalities, this role primarily designs facilitator-led and cohort-based learning experiences (virtual and in-person), rather than standalone e-learning solutions, that help our people build leadership, professional, and strategic capabilities.
They will partner with business leaders and subject matter experts to design workshops, learning journeys, classroom and virtual instructor-led experiences, participant materials, facilitator guides, and supporting resources that drive meaningful behaviour change and business outcomes.
The role requires strong learning design capability, solid project execution skills, and the ability to work effectively across complex, multi-stakeholder environments. Success in this role requires comfort navigating ambiguity, identifying opportunities, and moving initiatives forward with a high degree of ownership and judgment. The ideal candidate brings a creative and solution-oriented mindset, finding practical and innovative approaches to deliver meaningful learning outcomes.
About the team
The Strategic Projects & Design team brings Deloitte’s learning strategy to life—partnering with leaders and subject matter experts to build programs that accelerate priorities, strengthen leadership capabilities, and prepare our people for what’s next. We drive end-to-end learning design, from needs analysis and curriculum concepting through delivery and evaluation, with strong emphasis on leadership programs, cohort-based learning journeys, and experiential learning.
Enough about us, let’s talk about you
You are someone with these required skills, experience and qualifications:
- 4–6+ years of experience in learning design, experience design, curriculum development, or talent development roles, harnessing strong learning design and content development skills.
- Strong understanding of adult learning principles and instructional design methodologies, with experience designing interactive learning experiences such as workshops, instructor-led training, virtual instructor-led sessions, cohort-based programs, or blended learning journeys.
- Experience creating facilitator guides, participant materials, learning activities, discussion-based learning experiences, or experiential learning solutions is an asset.
- Experience supporting complex, multi-workstream projects in a professional services or corporate environment, using project management and organizational abilities.
- Demonstrated ability to navigate ambiguity, manage competing priorities, and independently drive work forward in a fast-paced environment with limited oversight.
- Strong problem-solving and critical thinking skills, with the ability to challenge conventional approaches and develop creative solutions that meet business and learner needs.
- Effective written and verbal communication skills to drive successful stakeholder and client management.
- High attention to detail, with the ability to operate at both strategic and execution levels.
It would be great for you to have some of these nice to have’s as well:
- Bachelor’s degree or equivalent experience in Learning & Development, Education, Organizational Development, or related field.
- Experience designing leadership, capability-building, or strategic learning programs preferred.
- Due to the nature of the role having interactions with National clients, bilingualism in French and English is an asset.
Total Rewards
The salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
