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Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Experience a firm where wellness matters.
• Build a network of colleagues for life
• Be expected to share your ideas and to make them a reality.
• Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.

What will your typical day look like?

What will your typical day look like?
The role of Client Engagement Coordinator combines engagement management, operational coordination, and client service to deliver seamless, high-quality support to clients in our business tax practice. You will be responsible for leading and managing the entire client engagement lifecycle, overseeing both client and internal operations, coordinating cross-functional teams, and ensuring timely, accurate delivery of services.

Key Responsibilities

Key responsibilities will include:

• Lead and manage the end-to-end client engagement process, from initial setup to file wrap-up.
• Coordinate cross-functional teams to ensure timely and accurate delivery of services.
• Track deadlines, deliverables, and approvals, maintaining alignment with client expectations and regulatory requirements.
• Monitor and follow all workflows (client deliverables, billing, client requests) to optimize efficiency and mitigate risks.
• Support file wrap-up and ensure all quality measures are met.
• Assist with billing cycle activities, including WIP management, invoice drafting, billing analysis, and collections follow-up.
• Coordinate compliance activities such as contract tracking, year-end reviews, and regulatory filings.
• Maintain trackers and provide regular status updates to teams.
• Serve as the primary point of contact for clients and internal stakeholders.
• Draft and review contracts, work orders, emails, and other engagement-related communications.
• Provide upward management by keeping leadership informed and ensuring committed timelines are met.
• Support platform coordination (Intela, Jupiter, Source) including account maintenance, document management, and access requests

Enough about us, let’s talk about you

You are someone with:

• 3–5 years of experience in engagement management, client delivery, or administrative support
• Strong organizational, multitasking, and time management skills, with a keen attention to detail.
• Demonstrated ability to manage complex projects, coordinate teams, and deliver results in a fast-paced environment.
• Experience with client communications, stakeholder management, and professional service excellence.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in both a virtual and in person team environment.
• Willingness to work overtime during peak periods.
• Bilingualism in French and English is required for this position due to the nature of the role having interactions with National & Global clients and project teams.

Total Rewards

The salary range for this position is $68,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.