Senior Manager - Generative AI Solutions



Software Engineering, Data Science
Toronto, ON, Canada
Posted on Thursday, October 26, 2023

Job Type: Permanent 
Reference code: 124963   
Primary Location: Toronto, ON  
All Available Locations: Toronto, ON 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Build your leadership skills at Deloitte University.
  • Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. 
  • Be expected to share your ideas and to make them a reality.



Join our Generative AI team and shape the future of AI.

Your career is important to you. It's important to us, too. The time is right for you to join Deloitte.
At Deloitte, we're committed to recognizing, affirming and celebrating the diversity of opinion, talent and expertise that make each person unique.  

What will your typical day look like?

Work in a fast growing and exciting organization with professionals who are eminent in their respective field

  • Have challenging and interesting work in a team environment
  • Continue your development throughout your career to reinforce and expand your chosen career path

Role Specific Responsibilities:

  • Develop and articulate visionary product strategy for Generative AI solutions.
  • Work closely with cross-functional teams to define product requirements, prioritize features, and deliver high-quality products that meet user needs and drive business objectives.
  • Develop a deep understanding of Deloitte’s structured & unstructured data and use that knowledge to develop new and innovative products that leverage the power of Generative AI.
  • Lead and manage the delivery team of onshore & offshore members to deliver high-quality, well-designed products that meet user needs and business objectives.
  • Track and analyze key product metrics and use data to inform product decisions and drive continuous improvement.
  • Stay up to date with industry trends and emerging technologies and use that knowledge to drive innovation.
  • Be a thought leader and advocate for the role of Generative AI in the firm, driving a visionary agenda that sets Deloitte apart as a leader in this space.
  • Partner with and manage relationships with business and IT stakeholders.
  • Lead team through operational responsibilities of the products delivered (e.g. defect prioritization, backlog refinement.).

About the team

The Generative AI CoE is an internal team within Deloitte’s ITS (Information Technology Services) organization. GenAI CoE focuses on delivering end-to-end solutions that leverage Generative AI technology including custom built & commercially available products.

Enough about us, let’s talk about you

As a Senior Manager focused on Generative AI, you have a strong mix of product management, technology, and developer experience and acumen, coupled with strategic vision and proven execution. You have strong analytical skills and a comprehensive understanding of business processes. You have a product owner mindset. You are experienced in leading design conversations and executive level communication. You enjoy partnering with business stakeholders (clients) and working with a team of IT staff and contractors to ensure successful delivery.

  • 6+ years of Technology delivery management experience.
  • Strong experience with Generative AI and AI technologies.
  • Excellent analytical skills, with the ability to use data to inform product decisions and drive continuous improvement.
  • Strong cross-functional collaboration skills, with the ability to work effectively with engineering, design, data science, and business development teams.
  • Excellent communication skills, with the ability to clearly articulate complex product concepts to both technical and non-technical stakeholders.
  • Bachelor's degree in Computer Science, Engineering, Business, or a related field.
  • Proven ability of delivering in a fast-paced environment involving multiple stakeholders.
  • Strong commitment to professional client service excellence.
  • Knowledge of management consulting business models is an asset.
  • Superior skills in eliciting business use-cases.
  • Excellent interpersonal relations and demonstrated ability to effectively work with multiple stakeholders and lead others in teams.
  • Ability to coach junior staff.


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.