Transformation Program Manager



Ontario, Canada
Posted on Friday, September 22, 2023

Job Type: Permanent 
Reference code: 124652   
Primary Location: Toronto, ON  
All Available Locations: Toronto, ON 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.


  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.


Do you thrive in a fast paced and challenging environment? Are you passionate about building out business strategies? If so, we would love to hear from you!


The Global Business Process team maintains the design and integrity of the end-to-end processes across the Opportunity to Engagement (O2E) landscape with a focus on further globalization and standardization. This role will work to coordinate and facilitate key stakeholders across the programs to manage consistent operational processes and cross-program governance.


  • Facilitate cross-program design discussions, governance meetings, and overall alignment to timelines and deliverables.

  • Effectively manage and drive issues, risks and actions across programs to closure

  • Determine program dependancies and surface conflicts for quick resolution

  • Design and facilitate governance sessions, synthesizing information using analytical frameworks to identify, prioritize, structure, and solve complex issues

  • Develop content for presentations and reports, as well as supporting analytic analysis for decision making

  • Coordinate with Transformation and Technology stakeholders to define and approve the global roadmap through appropriate investment and approval channels in the budgeting cycle.

  • Develop an effective strategic business partnership with globally dispersed team and clients

  • Contribute to the success of the team by ensuring work quality of the highest level

About the team


The Transformation team is responsible for identifying innovations internally and externally and applying them to Deloitte’s global transformation strategy. The team manages related strategic projects coordinating heavily with global functional and technical teams. The team reports to the Chief Transformation Officer and has frequent exposure to the CIO, COO and other senior leaders across Deloitte. The team accelerates transformation through innovative change across DTTL and Member Firms enabled by globally integrated, consistent and transparent business processes, investment frameworks, and program leadership.

Enough about us, let’s talk about you


Do you have the following?:



  • 8-10 years overall experience; at least 4 years’ experience from a top tier strategy consulting firm, large Corporate or $1B+ private enterprise

  • Excellent business acumen and project/program management skills using a consultative approach

  • High degree of comfort working in an unstructured environment that requires leveraging influence to solve complex, open-ended issues with varying stakeholder needs

  • Ability to synthesize information and business requirements and structure this into meaningful recommendations

  • Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs

  • Outstanding research and presentation skills; superior PowerPoint and Excel skills required



Bachelor’s Degree required; undergraduate degree with rigorous analytical and quantitative focus



  • Strong written and verbal communication skills with the ability to present to and collaborate with business leaders

  • Strong ability to communicate across all levels of the organization. Must have demonstrated progressive growth and increased accountability over time

  • Demonstrated experience leading and interacting with virtual teams across multiple time zones and in matrix organization


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.