Toronto Greenhouse Regional Market Leader and Lead Facilitator



Toronto, ON, Canada
Posted on Saturday, September 2, 2023

Job Type: Permanent 
Reference code: 124381   
Primary Location: Toronto, ON  
All Available Locations: Toronto, ON 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Partner with clients to solve their most complex problems
  • Be empowered to lead and have impact with clients, our communities and in the office.
  • Be expected to share your ideas and to make them a reality.


Do you have a passion for leading and designing innovative and exceptional experiences for teams and clients? Do you like to question expectations and cultivate provocative ideas? Look at this exciting opportunity as part of the Deloitte Greenhouse Experience program team.

What will your typical day look like?


The Regional Market Lead will serve as the face and “driver” of the growth of the Greenhouse Experience program and brand. This involves sales pursuits, building relationships and designing and delivering interactive experiences. Our goal is to guide client executives and their teams through strategic conversations around messy, multi-faceted challenges, helping them achieve breakthrough insights. Additionally, the Regional Market Lead will provide guidance and recommendations on the operational structure and needs to ensure success.
The Regional Market Lead is someone who thrives on navigating complex adaptive circumstances from different teams and clients and excels at bringing people along the journey. This is a fast-paced role where you are juggling multiple projects in various phases of design and delivery. 

Some of your responsibilities will include:

Business Development and Regional Strategy

  • Develop the strategy for the regional Greenhouse Experience Program, including growth of the program in permanent, virtual and hybrid options. 
  • Oversee the execution of the regional Greenhouse program marketing and business development plans and activities to ensure consistently with national plan objectives along with regional relevance.
  • Listen to clients and account teams to understand and support business development opportunities by participating in session scoping and development of the offering.
  • Build relationships with and serve as the primary contact in the region for firm leadership on business development opportunities that incorporate the Greenhouse experience program.
  • Identify and define value that’s already being created, evolve our current revenue model(s), and continuously experiment with ways to create new value and generate revenue.


Facilitating Client Labs 

  • Serve as a lead facilitator for key client sessions including the design, development, and delivery.
  • Architect an engagement approach that integrates the Greenhouse program across the firm. 
  • Develop deep knowledge of lab offerings and design approaches that can be customized to client opportunity to deliver high-quality and consistent Greenhouse Experiences.
  • Work within the Canadian and Global facilitation network to apply the leading practices to experiences being delivered in the region.
  • Demonstrates commitment to continuously learning and exploring new methodologies and confident in collaborating with facilitation peers on the team. 


Talent and Team Development

  • Lead a regional team consisting of experience designers, facilitators, operations leads, technologists and collaborate with national team members. 
  • Encourages the development of the regional team through strong understanding of career and growth objectives across all team members. 
  • Develop a culture that encourages clearer communication and promotes effective feedback across the team.


Networking and Ecosystem Building

  • Elevate and amplify the Greenhouse’s reputation, influence, and leadership in the market regionally (and nationally) by building new networks, partnerships, and externally facing programs (e.g., roundtables, summits, councils, workshops, publishing, research reports).
  • Build eminence in the marketplace and enhance client relationships through the design and delivery of Greenhouse Experiences.
  • Represent the Greenhouse at regional leadership meetings (internal) and client relevant events and pursuits (external).
  • Allocate staffing resources to maximize efficiency and support work-life balance.

About the team


The Greenhouse Experience creates memorable, immersive, and engaging experiences to build momentum and optimism for an organization, disrupt ordinary thinking, and break through barriers. 


Behavioral science, group dynamics, innovation theory, design thinking, and strategy converge to help our clients solve their toughest business challenges. Be it in person in a Greenhouse, offsite or online with our Canada-wide client base, the team elevates the experience and engagement.

Enough about us, let’s talk about you


We are looking for motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence. You are someone with:

  • Minimum of 8+ years of managing a team and business processes. Experience in a professional services firm or consulting capacity is an asset.
  • Minimum of 6+ years in a role where facilitation was essential. Strong proficiency in facilitation techniques that embody a human-centered and experience-driven approach to design.
  • Exceptional stakeholder management skills. We work with a wide range of stakeholders with diversified knowledge and at varying levels of the organization.
  • Outstanding storytelling, negotiation and persuasion skills demonstrating the ability to convert opportunities to engagements.
  • Strong alignment with values around diversity, equity & inclusion, and demonstrated ability to build relationships across difference.
  • Strong business accumen and experience working at the executive level.
  • Proven proficiency with technology including online collaboration tools (Zoom, Klaxoon, Miro, PollEverywhere) and desire to learn how to use new technological tools. We work in a highly tech-enabled environment so fluency with technology is essential.
  • Innovation, strategy development and execution, and strong business acumen are considered an asset. 
  • The ability to lift and move 25 lbs.


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.