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Manager-Organizational Change for Deloitte Technology



Multiple locations
Posted on Wednesday, August 23, 2023

Job Type: Permanent
Reference code: 124403
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.


The Manager-Organizational Change Management for Deloitte Technology will report to a Senior Manager within our Global Team supporting our member organizations.

    What will your typical day look like?


    • Drive and implement organizational change toolkit, methodology, and activities across multiple projects Develop stakeholder relationships within Deloitte Technology and in the member firms, as required
    • Use defined and established organizational change management processes, templates, and guidance
    • Define project-specific change management scope, strategy, approach, and deliverables
    • Develop and deliver project scope and requirements within specified timeframe including:
    • Stakeholder analysis and engagement
    • Change impact analysis
    • Communications, training plans and materials Local adoption tracking and reporting, providing suggestions for mitigating actions, where necessary
    • Serve as primary CM liaison to cross-functional team members across different geographies and cultures; partner virtually to meet established project goals
    • Serve as organizational change management point of contact for local implementation teams:
    • Manage quality and implementation of CM deliverables from junior team members
    • Advise project team members and lead through ambiguity in matrixed environment
    • Promote teaming between CM and other functional team members working on projects
    • Manage and mentor junior CM team members aligned to projects

    About the team

    Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

    Enough about us, let’s talk about you

    We are seeking a professional with the following:

    Education: Bachelor’s degree in related discipline or an equivalent amount of professional experience working in a matrixed global environment

    Years of Experience: 3-5 years’ experience in a professional/client services capacity, emphasizing development/management skills in the following areas: organizational change management, communication, learning and development, and general business analysis.

    Technical Skills:

    • Advanced understanding of organizational change management processes and proven application of change management methodologies and principles (e.g. Prosci, Kotter)
    • Ability to synthesize system information and business processes into clear impacts and benefits that are conveyed through learning, communication, and presentation materials
    • Proficiency in MS Office Suite and SharePoint Excellent verbal and written communication skills
    • Other Qualifications:
    • Ability to manage change and ambiguity
    • Ability to learn quickly and operate in a matrixed environment with minimal oversight
    • Ability to negotiate, influence, and manage others
    • Ability to lead both people and project work
    • Ability to implement a broad range of existing and new technologies at the global level Ability to work with diverse cultures in a virtual environment

    Our promise to our people: Deloitte is where potential comes to life.

    Be yourself, and more.

    We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

    You shape how we make impact.

    Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

    Be the leader you want to be

    Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

    Have as many careers as you want.

    We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

    The next step is yours

    At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

    By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
    Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.