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ServiceNow Consulting Experts - Career Opportunities



Quebec City, QC, Canada
Posted on Sunday, July 2, 2023

Job Type: Permanent 
Reference code: 123710   
Primary Location: Montreal, QC  
All Available Locations: Montreal, QC 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Learn from deep subject matter experts through mentoring and on the job coaching
  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

ServiceNow Consulting Experts – Career Opportunities

Take your ServiceNow journey to the next level and be on the cutting edge of complex, scalable solutions with massive impact.

What will your typical day look like?

Our ServiceNow experts are leaders in our delivery teams, you will collaborate on the design of solutions to ensure we are doing the right things then will take ownership of entire feature sets from estimation, technical design and through implementation. 

You will stay current on the platform and in the technology ecosystem and help mentor less experienced team members to deliver solutions with exceptional quality. 

You are expected to develop reusable, standardized components as a matter of course and to design solutions thoughtfully. You will engage with our clients’ technical, functional and product owners teams to help design overall solutions, transfer knowledge and have impact.  

About the team

At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. 

We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we are able to offer our Canadian clients a global capability with a highly qualified local presence.  

Enough about us, let’s talk about you

You are someone who:

  • Is a
    • Solution Architect ITOM 
    • Solution Architect Integrations 
    • Techno-Functional lead ITSM 
    • Lead Developer
  • Is passionate about designing and building complex, high quality solutions on a leading Enterprise Platform, ServiceNow.
  • Has 3 to 10 years of practical, hands on end to end project delivery experience on ServiceNow.
  • Is extremely familiar with best practices across the system development lifecycle including; feature identification, sizing, estimation, development, testing, deployment and knowledge transition.
  • Is familiar with integration design, development and testing as well as advanced application development and scripting. ServiceNow certification is preferred.
  • Due to the nature of the roles having interactions with National & Global clients, bilingualism in French and English is required for this position.


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.