Work In Tech

Explore opportunities in Waterloo Region and beyond

Sales Coach, Senior Manager



Sales & Business Development
Vancouver, BC, Canada
Posted on Thursday, May 11, 2023

Job Type: Permanent
Reference code: 123726
Primary Location: Vancouver, BC
All Available Locations: Vancouver, BC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kanata, ON; Kitchener, ON; Langley, BC; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vaughan, ON; Victoria, BC; Windsor, ON; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Be encouraged to deepen your technical skills…whatever those may be.
  • Be empowered to lead and have impact with clients, our communities and in the office.
  • Be expected to share your ideas and to make them a reality.


Deloitte is looking for an experienced Sales Coach to support the growth of the Deloitte mid market segments by nurturing, building, and growing our existing relationships with our top clients.

What will your typical day look like?

This person has an entrepreneurial spirit, relevant experience, and a proven record of accomplishment in mid-sized company relationship and account management. This role will focus on a portfolio of companies and will work with leaders and teams to formulate and implement client centric sales strategies that will enable us to deepen client relationships and drive top line sales growth for the firm. You will be the “Trusted Advisor” for our Lead Client Service Partners (LCSPs), teams, and go-to for leveraging Deloitte sales methods, tools and resources. The Sales Coach is responsible for working with teams to build the relationship between Deloitte and the target clients, helping to market our services and capabilities and planning on how Deloitte can make a difference in their business.

The primary focus areas of the Sales Coach will include:

  • Working closely with the Deloitte leaders on a portfolio of accounts, to lead the client and financial plan, partner with LCSPs on these accounts to generate sales to meet the established sales plans
  • Creating and implementing Account Plans for all strategic accounts in the portfolio with short-term objectives and long-term goals along with clearly defined steps to reach them
  • Building relationships with Service line leaders and teams to ensure sales objectives and performance goals are met
  • Identify white space on accounts within the portfolio and work with LCSPs to develop the sales strategies
  • Building relationship strategies for key executives within the portfolio of clients
  • Assessing, clarifying, and validating client requirements, needs, and goals on a consistent basis
  • Partnering with the LCSP with qualifying, pursuing and closing opportunities
  • Sharing best practices and tactics across all accounts within the portfolio
  • Playing an oversight role in the coordination of proposals within the portfolio
  • Leveraging Deloitte industry insights, thought leadership, subject matter experts, and collaborating with Global firm to advance sales generation with the account
  • Leveraging or creating marketing initiatives (events, high profile speakers etc.), and firm assets (Greenhouse, National Sales Office, Executive labs, etc.) where appropriate in the advancement of building trust with the account
  • Leveraging the Deloitte Best Managed/Fast 50Programs with the clients where applicable
  • Leading the Client Service Insights efforts to solicit feedback from key clients in the portfolio

About the team

The National Sales Office (NSO) is of a group of specialized professionals dedicated to maximizing Deloitte’s return on sales investments, and to driving the firm’s most strategic opportunities. The NSO leads the firm on sales governance, sales support, and sales innovation and works with public and private sector teams from all the Deloitte businesses across Canada. NSO’s tools, techniques and methods have been recognized as leading best practices by Deloitte globally.

Enough about us, let’s talk about you

Required Qualifications:

  • 8+ year in prior experience in Account Management, Sales, and/or Marketing preferred
  • Experience with a sales and operations environment, preferably within a professional services focused organization
  • Demonstrated experience influencing and driving change across functional and business boundaries
  • Strong project management, planning, and organization skills, including ability to handle multiple projects simultaneously
  • Proven ability to deliver fast but reliable results and insights to C-level executives in a fast-paced, high-growth environment
  • Strong interpersonal and team building skills; ability to work with a diverse team
  • Articulate (both written and oral). A strong background in crafting and delivering presentations and sales training programs is also required
  • Success in playing a leading role within a cross-functional environment (i.e. working effectively with Lead Client Service Partners, Service Line/Markets/Industry leaders, practitioners and other business development professionals)
  • Able to deal with ambiguity and an ever-changing environment
  • Bilingualism (English and French), written and spoken, is an asset

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.