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Global Business Process Owner (Sr. Manager), Deloitte Global Transformation-Innovation



Toronto, ON, Canada
Posted on Thursday, April 13, 2023

Job Type: Permanent
Reference code: 123544
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Vancouver, BC

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?

The Global Business Process team maintains the design and integrity of the end-to-end processes across the Opportunity to Engagement (O2E) landscape with a focus on further globalization and standardization. This role will influence and facilitate key stakeholders across the globe to understand business process and define the strategic roadmap for their concerned area.

  • Advise and collaborate with business and process area to identify and implement the global roadmap
  • Demonstrate in-depth knowledge of the global platforms with the ability to socialize the design and influence decision making
  • Facilitate process governance activities, including reviewing process design changes and serving as an escalation point for items related to key requirements of the business
  • Develop an effective strategic business partnership with globally dispersed team and clients
  • Develop content for presentations and reports, as well as supporting analytic
  • Design and facilitate workshops, synthesizing information using analytical frameworks to identify, prioritize, structure, and solve complex business problems
  • Lead adoption of consistent and centralized global processes
  • Contribute to the success of the team by ensuring work quality of the highest level

About the team

Deloitte Global:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

You are someone with:

  • Bachelor’s Degree required; undergraduate degree with rigorous analytical and quantitative focus
  • MBA or other relevant Masters degree
  • 8-12 years overall experience; at least 4 years’ experience from a top tier strategy consulting firm, large Corporate or $1B+ private enterprise
  • Excellent business acumen needed across sales, quality and risk assessments, and engagement delivery activities
  • High degree of comfort working in an unstructured environment that requires leveraging influence to solve complex, open-ended issues with varying stakeholder needs
  • Ability to synthesize information and business requirements and structure this into meaningful recommendations
  • Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs
  • Outstanding research and presentation skills; superior PowerPoint and Excel skills required
  • Demonstrated experience delivering effective business solutions and strategies, frameworks or tools for use at an organization-wide level
  • Strong written and verbal communication skills with the ability to present to and collaborate with business leaders
  • Strong ability to communicate across all levels of the organization. Must have demonstrated progressive growth and increased accountability over time
  • Demonstrated experience leading and interacting with virtual teams across multiple time zones and in matrix organization

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.