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Technology Communications Specialist - Deloitte Global Technology



Marketing & Communications, IT
Toronto, ON, Canada
Posted on Friday, March 31, 2023

Job Type: Permanent
Reference code: 123420
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kanata, ON; Kitchener, ON; Langley, BC; Laval, QC; Moncton, NB; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Vaughan, ON; Victoria, BC; Windsor, ON; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Learn from deep subject matter experts through mentoring and on the job coaching
  • Build your leadership skills at Deloitte University.
  • Have many careers in one Firm.


What will your typical day look like?

In this globally focused role, you’ll provide communications expertise and deliverables to a variety of Deloitte Cloud Services (DCS) teams and Deloitte member firms, and central functions like technology and cybersecurity. This may include the following activities:

  • Working with DCS team leaders to craft communications that provide value and drive desired customer behavior
  • Developing a thorough understanding of DCS software products and cloud platform solutions

  • Understanding the technical impact of the change DCS teams are introducing and whether communication

  • Communication sent to customers is answering their questions and are easy to follow, if action is required on their part.

  • Planning, research and create high quality communications deliverables including: Emails; Product release notes; Knowledge based articles, technical guides, and FAQs; Web content; Compelling images/infographics; Articles; Presentations and Videos

  • Determine appropriate messaging, style, and context for communications deliverables, which:

  • Supporting the overall communications strategy

  • Creatively working within Deloitte templates

  • Adhering to the Deloitte brand standards; and

  • Reflecting the needs of our various internal audiences.

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

Some of the qualifications pertaining to this role that we are looking for are:

  • Undergraduate degree in communications, English, public relations, marketing, journalism or Computer Science, Business Information Systems and with relevant Software Product Operations or Software Product Communication experience and accomplishments.
  • Minimum three (3) years’ experience in internal communications, corporate communications, marketing, or related field, preferably at a software company
  • Superior writing and editing skills, with a proven track record across a variety of audience groups and channels.
  • Ability to tell a clear and compelling story through Word and PowerPoint.
  • Advanced skills in the latest communications technology, including mastery of Microsoft Office applications, the ability to work with web content management systems and analytics tools, and proficiency in photo/video editing software.
  • Experience with internal communications campaigns with demonstrable results in driving awareness and building engagement in a dispersed workforce.
  • Avid juggler: able to shift gears and manage multiple priorities with enthusiasm and energy; proactive worker who can fit successfully into a virtual, dispersed team and has great upward management skills.
  • Creative problem-solver; sees the value in active brainstorming and collaborative innovation.
  • Strong relationship building/relationship management skills with all levels.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.