Work In Tech

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?

In this interesting and diverse role:

• You’ll work within a dedicated team across various projects within the ServiceNow Platform to manage and deliver complex projects
• As part of a broader ServiceNow Center of Excellence team you will be able to work with many other ServiceNow professionals across the globe to provide input on setting standards and path forward to collectively deliver solutions internally within Deloitte
• You will have the opportunity to interact with management and executives in a global environment from multiple countries and varied business areas across our organization
• You will oversee a team of diverse developers and architects from varied time zones will give you the chance to grow your leadership skills with assistance from various levels in our team
• You will use or develop skills in employee experience focused implementations such as HR systems of ServiceNow (HRSD) and User Experience portals.

About the team

Deloitte Global:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

You are someone with:

• Strong people management and risk mitigation skills.
• Minimum 3-5 years of experience in ServiceNow or other enterprise grade ITSM platform
• Minimum 2-3 of years of experience Service Management platforms and their application to complex hybrid cloud and on premise solutions
• Proven ability to manage delivery across multiple projects and multiple geographies at a time
• Demonstrated ability in solution or enterprise architecture
• Prior experience in professional services environment or similar
• ServiceNow Certified Implementation Specialist an asset
• Knowledge of HR Service Delivery HRSD in SeriveNow is a great addition.
• Good understanding of Risk and Compliance processes and approaches
• ITIL Foundation Qualification – Desirable but not necessary.
• Ability to work effectively, with minimal day-to-day supervision, and contribute significantly to the success of the practice globally Flexible work style and experience managing to defined deadlines and work under tight time constraints