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Learning Analyst

D2L

D2L

This job is no longer accepting applications

See open jobs at D2L.
IT
Kitchener, ON, Canada · Remote
Posted on Friday, January 26, 2024

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.


A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.

General Description :

Every day, our software is used by millions of people around the world, and we are looking for individuals who share in our excitement and passion for transforming the way the world learns. At D2L, we believe that learning should be accessible and engaging. Our goal is to create easy, flexible, and smart software that ignites the desire to learn in everyone. To do this, we need to give talented, enthusiastic, and passionate people opportunities to create, develop, and collaborate on projects that revolutionize the learning environment.

As a Learning Analyst, you will play a key role in guiding D2L customers with creating and implementing a comprehensive data strategy that aligns with their organizational objectives. Leveraging your deep expertise in business intelligence technology and the Brightspace platform, you will work directly with clients to define, design, and implement high-quality data solutions. As a subject matter expert, you will stay up-to-date on the latest tools and capabilities within the Brightspace platform, providing valuable insights and solutions to clients.

How you'll make an impact:

  • Act as a trusted client-advocate within the D2L organization, partnering with assigned clients to design and implement their data strategy using data from Brightspace.
  • Provide consulting services at a business strategy level, understanding and addressing customer needs in relation to their unique data strategy, and design robust solutions utilizing Brightspace Data tools.
  • Utilize your proven track record in working with strategic accounts to provide expert guidance and design solutions that align with client data strategy.
  • Build and nurture relationships with internal customer-facing stakeholders, fostering strong collaboration and effective execution on behalf of clients.
  • Showcase your ability to provide innovative solutions and adapt to meet customer needs, even in challenging or ambiguous situations.
  • Liaise and collaborate with internal teams to ensure the successful delivery of client needs, coordinating efforts to provide seamless data solutions.
  • Continuously expand and deepen your working knowledge of D2L solutions, staying up-to-date with the latest features, updates, and best practices.
  • Participate in architectural reviews at customer sites, providing expert insights and recommendations to optimize data solutions.
  • Maintain accurate records and documentation for pre and post on-site visits, ensuring clear communication and knowledge sharing within the team.
  • Record and prioritize data-related issues and requirements, proactively addressing them and advocating for necessary improvements.
  • Occasionally conduct face-to-face meetings with customers, either at a D2L office or client site, to strengthen relationships and provide in-person support.
  • Travel requirements are less than 10% with occasional visits to client sites.

Competencies:

  • Extensive experience inputting data into BI software, creating sophisticated visualizations, and generating comprehensive reports.
  • Ability to work solo, effectively prioritize tasks, and manage your time to meet project deadlines and customer expectations.
  • Proven systematic and problem-solving skills, with the ability to think critically and propose innovative solutions to complex data challenges.

Skills

  • Strong verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders clearly and concisely.
  • Advanced SQL skills with the ability to write complex queries and interpret data effectively.
  • Exceptional interpersonal skills, with a demonstrated ability to build and manage strong relationships cross-functionally across all management levels and roles, facilitating effective collaboration and execution.
  • Strong verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders clearly and concisely.

D2L Leadership Competencies

  • Leads by Example with personal and professional integrity, high accountability and say/do ratio
  • Boundaryless collaboration and influence skills both within team, peer group and broader organization. Effective communicator with a proven track record of success.
  • Delivers Awesome Outcomes: Strategic mindset and business acumen, with strong prioritization skills and a focus on organizational outcomes vs. team tasks. Effective problem solver, able to achieve results individually and through others, in fast paced, deadline-driven environments.
  • Talent Magnet: Talent-focused leader, with demonstrated ability to coach, build and lead a high performing, diverse team.
  • Better, Smarter, Faster: An agile learner, with a growth mindset, attention to detail and organizational skills. An operationally minded leader, with a focus on continuous improvement and innovation.
  • Wins Hearts and Minds: An effective communicator, with the ability to connect the why and the what. A change agent, with proven delegation, motivation, and team building skills.

Suggested Qualifications/Experience:

  • 3+ years of experience in a fast-paced technical environment, demonstrating a strong track record of delivering successful data solutions.
  • Demonstrate a strong working knowledge of commercial Business Intelligence Tools such as Domo, PowerBI, Tableau, QuickSight etc., effectively utilizing them to deliver advanced analytics and insights to clients.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range
$80,000$96,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L;

  • Impactful work transforming the way the world learns
  • Flexible work arrangements
  • Learning and Growth opportunities
  • Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
  • 2 Paid Days off for Catch the Wave related activities like exams or final assignments
  • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
  • Retirement planning
  • 2 Paid Volunteer Days
  • Competitive Benefits Package
  • Home Internet Reimbursements
  • Employee Referral Program
  • Wellness Reimbursement
  • Employee Recognition
  • Social Events
  • Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.

This job is no longer accepting applications

See open jobs at D2L.